Experience in SaaS product management is essential., Strong communication skills for collaboration with technical and non-technical teams., Solid analytical skills to interpret feedback and prioritize features., Familiarity with workforce management solutions and the restaurant industry's operational challenges is highly desirable..
Key responsabilities:
Collaborate with cross-functional teams to define and refine training features and enhancements.
Write and refine user stories with clear acceptance criteria for an engaging training experience.
Conduct customer interviews to gather feedback for product decisions.
Partner with Product Marketing and Customer Success to document and communicate new training features.
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Restaurant365 is a cloud-based all-inclusive back office solution that combines key restaurant modules with an integrated accounting backbone. Restaurant365 was founded by an experienced team of software veterans committed to developing an accounting, back office, and reporting tool - specifically for restaurants - that scales and positions restaurant concepts for growth.
The platform is mobile and runs on both PC and Mac. The connectors, import functions, and Open APIs truly enable Restaurant365 to "talk" with other systems including POS providers, payroll processors, vendors, and banks.
Restaurant365 recently closed $88 million in Series C funding, bringing the total minority investment by Bessemer Venture Partners, ICONIQ Capital, and Tiger Global Management to $140 million, to support the company's vision of providing the best technology to the restaurant industry. With offices in Irvine, CA, and Austin, TX, Restaurant365 truly ties the restaurant industry together with complete restaurant management software.
For more information, please visit restaurant365.com or email sales@restaurant365.com.
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
We are excited to bring on a Product Manager to our Workforce team. This is the perfect opportunity for someone to take an active role in innovating a scalable workforce management product for the restaurant industry. Effective communication of your product’s roadmap is key to your success in this role. This position is ideal for someone with SaaS product management experience, ready to drive the future of our Product.
How you'll add value:
Collaborate with cross-functional teams to define and refine training features, enhancements, and optimizations, ensuring features are well-scoped and executable.
Write and refine user stories with clear acceptance criteria, ensuring a clear, effective, and engaging training experience for restaurant employees.
Conduct customer interviews and gather feedback to inform product decisions and ensure that the platform meets the needs of both restaurant operators and employees.
Partner with Product Marketing team and Customer Success to ensure new training features are properly documented and communicated.
Ensure backlog items align with broader Restaurant365 initiatives to improve operational efficiency and employee performance in restaurants.
Perform other duties as assigned.
Occasional travel required.
What you'll need to be successful in this role:
Strong communication skills and the ability to work collaboratively with both technical and non-technical teams.
Solid analytical skills with an ability to interpret feedback and data to prioritize features.
Familiarity with tech-savvy solutions that enhance employee development and operational efficiency.
Ability to manage multiple priorities and meet tight deadlines in a fast-paced, dynamic environment.
Agile Methodology experience a plus.
A background in SaaS product management and understanding of the restaurant industry's operational challenges is highly desirable.
R365 Team Member Benefits & Compensation
This position has a salary range of $116,000 - $145,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives
#BI-Remote
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
Required profile
Experience
Industry :
Computer Software / SaaS
Spoken language(s):
English
Check out the description to know which languages are mandatory.