Offer summary

Qualifications:

6+ years of experience designing digital products, preferably in SaaS or B2B tech., Strong portfolio demonstrating end-to-end design thinking across complex systems., Expertise in information architecture, user flows, interaction design, and visual design principles., Confident communicator with the ability to align stakeholders around a compelling vision..

Key responsabilities:

Drive end-to-end design for platform initiatives, balancing user needs and business goals.

Partner with cross-functional teams to identify user pain points and improve UX patterns.

Conduct usability tests and iterate designs based on insights and feedback.

Mentor and support other designers through critique and guidance on best practices.

Job description

ActiveCampaign is looking for a Senior Product Designer to join our growing Design team. You’ll be embedded within our Platform team, shaping the foundation that powers how users experience our product at scale. This role is ideal for a designer who brings craft excellence, strategic thinking, and a strong product mindset—someone who thrives in ambiguity and enjoys driving clarity across complex systems.

As a senior member of the team, you’ll lead cross-functional initiatives, influence platform-wide UX patterns, and elevate the overall quality of our product experience. You’ll partner closely with product, engineering, data, and research to design thoughtful, scalable solutions that meet both customer and business needs.

What your day could consist of:

Drive end-to-end design for platform initiatives, from research, opportunity framing to final implementation—balancing user needs, technical feasibility, and business goals.

Partner across teams to identify user pain points, define success, and improve foundational UX patterns that scale across the product ecosystem.

Lead with insight and intention—using research, data, and stakeholder feedback to inform decisions and measure impact.

Craft and share design artifacts—wireframes, flows, prototypes, and visuals—that clearly communicate your thinking and invite collaboration.

Conduct usability tests, gather insights, and iterate quickly to improve outcomes.

Maintain visibility into how your work is performing post-launch and continuously refine based on learnings.

Shape and uphold a high bar for design quality and consistency across the platform.

Collaborate with the Design Systems team to evolve reusable components and patterns that reflect our brand, accessibility standards, and product vision.

Mentor and support other designers through critique, feedback, and guidance on best practices.

What is needed:

6+ years of experience designing digital products—preferably in SaaS or B2B tech.

A natural curiosity for emerging tools and design trends—including interest in how AI can influence product design and user workflows.

A strong portfolio demonstrating end-to-end design thinking across complex, multi-surface systems at scale.

Expertise in information architecture, user flows, interaction design, and visual design principles.

Proven ability to simplify complexity—bringing clarity to technical concepts and turning ambiguity into actionable direction.

Confident communicator who can align stakeholders around a compelling vision and design rationale.

Comfortable working iteratively and navigating ambiguity in fast-moving environments.

Experience working with design systems and contributing to their evolution.

About ActiveCampaign:

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.

ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.

Perks and benefits:

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:

-Comprehensive health and wellness benefits that includes a High Deductible Health Plan (HDHP) fully covered by ActiveCampaign, complimentary access to telehealth and tele-mental health resources, and a complimentary membership to Calm

-Open paid time off

-Generous 401(k) matching program with immediate vesting

-Quarterly Path Perks with options for commuter and lunch benefits (for those reporting to a Hub), or a remote home office stipend

-Access to professional development resources through LinkedIn Learning

-After five years of service, you’ll be eligible for a four-week paid sabbatical leave and a sabbatical leave bonus

ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.

Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.

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