Manager, Media Operations

EVERSANA INTOUCH® is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.    

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.     

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.    

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success.    

Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International.     

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve.  

WHAT DOES THE MANAGER, MEDIA OPERATIONS DO?

The Media Operations Manager is part of the Media Department and will partner with our Media Finance team, along with the strategic media planning teams across one portfolio of multiple brands, to approve and reconcile media out of pocket spend. They will work closely with our Media Planning to start with a goal of developing a system to extend into the Paid Search, Programmatic and Paid Social channels. The Media Operations Manager will approve all display media invoices and reconcile each month, track approved media SOWs and ATB (Authorizations to Buy) for each campaign. The Media Operations Manager will be asked to attend monthly meetings between media brand teams and media finance to ensure media finance tracking is correct with all parties.  

The Media Operations Manager will manage multiple projects simultaneously in a fast-paced environment and will meticulously organize and keep media finance tasks moving forward.  

The ideal candidate is someone with vast media finance experience across channels, is well-versed in Media finance processes, experience in Media Ocean and a desire to help evolve this role and help create a team that can support the Intouch Media Team from a financial perspective.   

WHAT ARE WE LOOKING FOR?

• Bachelor’s degree in Finance, Marketing, Advertising, Media Studies or Communications 
• Minimum of 5 years of experience in media finance or managing medium-to-large scale media campaigns (both digital and non-digital)  
• Strong experience with Media Ocean  
• Exceptional knowledge of media buying process 
• Experience communicating with key senior stakeholders including internal teams and agency partners 
• Can lead meetings and connect dots between deliverables and client communications 
• Ability to multitask and be a team player in a fast-paced environment 
• Strong interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills 
• Critical thinking and problem-solving skills with ability to anticipate and assess risk 
• Professional maturity, ability to keep calm and filter issues in a positive, professional way 
• Strong time management skills  
• Strong personal organization 
• Strong decision making and facilitation skills  
• Ability to foster and drive collaboration 

PREFERRED QUALIFICATIONS:

• Advanced degree in Marketing, Communications, or a related field.
• Experience in the life sciences or healthcare industry.
• Familiarity with global markets and cultural nuances in media planning and buying.

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $65,000 to $97,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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