Offer summary

Qualifications:

2+ years of experience in community management or online engagement, Strong written communication skills with a friendly and empathetic tone, Experience moderating Facebook groups and managing online communities, Detail-oriented with the ability to enforce community guidelines..

Key responsabilities:

Engage with patients daily in the app, responding to posts and offering encouragement

Monitor and moderate a private Facebook group, ensuring compliance with community guidelines

Identify and communicate emerging trends and common questions to the internal team

Collaborate on engagement strategies and community-building initiatives.

Job description

Role: Community Engagement Specialist

Work Arrangement: Fully remote

Job Type: Independent Contractor, Full-time

Work Schedule: 12pm-8pm Central Daylight Time

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Why Work with Us?

We mean what we say that we’re building a different recruiting company here. We only work with exceptional founders from the US and EU who care about the long-term success of their team members. We also provide you with attainable 3, 6, 9, 12 month, and beyond retention bonuses in addition to community oriented opportunities like an annual retreat.We are seeking a compassionate, attentive, and organized Community Engagement Specialist to support and uplift patients in our branded app and private Facebook support group. This role is dedicated to fostering a welcoming and supportive environment where community members feel heard, valued, and connected.

About the Company:

This company is a dynamic and forward-thinking organization that specializes in innovative solutions tailored to meet the evolving needs of its industry. With a strong emphasis on efficiency, collaboration, and strategic growth, the company leverages technology and expertise to drive impactful results. It fosters a culture of innovation and continuous improvement, ensuring that both clients and employees thrive in an environment that values excellence and adaptability.

Key Responsibilities:

Engage with patients daily in our app—responding to posts, offering encouragement, and sharing helpful resources
Monitor and moderate a private Facebook group, ensuring posts align with community guidelines and removing spam or inappropriate content
Maintain a positive, respectful tone across all interactions while reinforcing community standards
Identify and communicate emerging trends, common questions, and concerns to the internal team
Collaborate on engagement strategies, including conversation prompts and community-building initiatives

Requirements

2+ years of experience in community management, social media moderation, or online engagement
Experience moderating Facebook groups and managing online communities
Strong written communication skills with a friendly, empathetic, and responsive tone
Ability to monitor and engage daily across app-based platforms and social media
Detail-oriented with experience enforcing community guidelines and moderating content
Ability to identify and report emerging trends, concerns, and common questions to the internal team

Nice to have:

Experience in healthcare, patient support, or wellness-focused communities
Familiarity with engagement strategies, such as conversation prompts and content planning
Comfortable working independently while collaborating with a remote team

Benefits