Temporary Placement Service Counselor (Remote)

About Care.com

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Location: Arizona
Work Environment: Remote

Position Overview:

We are looking for a dynamic Temporary Services Placement Counselor to support our domestic placement agency. This role combines recruitment and client relationship management to staff temporary domestic positions such as childcare, housekeeping, chef services, and party helpers. Join a team focused on efficiency, excellence, and empathy in the domestic placement industry, with opportunities for career growth and the satisfaction of making meaningful connections.

What You’ll Do:

• Recruitment and Candidate Sourcing: Actively source and recruit Candidates for various temporary domestic roles using job boards and our company website.
• Client Consultative Sales: Work closely with Clients to understand their temporary staffing needs, including specific job requirements, duration, and any special qualifications requested.
• Candidate Screening and Placement: Conduct thorough screening and interviews to assess Candidates’ suitability for temporary roles and efficiently match them with appropriate Client requests.
• Rapid Response Coordination: Manage and respond swiftly to short-notice staffing requests, ensuring quick and effective placement of temporary staff.
• Database Management: Maintain an up-to-date database of available Candidates, including their skills, compliance documentation, preferences, and availability.
• Feedback and Quality Assurance: Gather feedback from both Clients and Candidates post-placement to ensure satisfaction and continuously improve service quality.

Who You Are:

• Adaptable and Quick-Thinking: You thrive in dynamic environments and can quickly adjust strategies to meet changing Client needs and Candidate availability.
• Detail-Oriented: Candidates must possess strong attention to detail and the ability to document information with accuracy and precision.
• Exceptional Interpersonal Skills: Excellent communication and relationship-building skills are essential for effectively matching Candidates with Clients and ensuring successful placements.
• Organized and Efficient: You possess strong organizational skills, with the ability to manage multiple placements and tasks simultaneously without compromising quality.
• Problem Solver: You are skilled at resolving unexpected challenges and conflicts in temporary staffing arrangements.
• Empathetic and Personable: You have a genuine desire to help others. You can easily build rapport with a diverse range of individuals and provide constructive support and guidance to Clients and Candidates alike.

Company Overview:
Town + Country has been acquired by Care.com and now operates as its wholly-owned subsidiary. In alignment with Care’s mission, our primary goal is to assist families by addressing the support challenges they encounter. We are particularly dedicated to serving clients who require comprehensive support throughout the entire domestic hiring process.

Salary Range: $68,640 (non negotiable)
The salary listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).