Associate Product Manager

We are seeking a highly motivated and experienced Associate Product Manager to drive the vision and roadmap for our reporting and analytics capabilities across our product portfolio. This role will transform how our customers access and utilize data to gain actionable insights and optimize their operations.

This role will primarily focus on the needs of the public sector, specifically K-12 schools, colleges/universities, and municipalities. However, it will also be important to consider strategic overlaps with the needs of private-sector industries.

The ideal candidate possesses a strong analytical mindset, a deep understanding of business intelligence best practices, and a passion for leveraging cutting-edge technologies like AI and machine learning to enhance the user experience.

Responsibilities:

As the Associate Product Manager, you will:

• Maintain a deep understanding of business intelligence (BI) best practices, tools, and methodologies, and apply this knowledge to the design and development of our reporting and analytics solutions.
•  Become a subject matter expert on artificial intelligence (including LLMs and machine learning) and explore innovative ways to apply these technologies to reporting and analytics (e.g., predictive analytics, automated insights, intelligent recommendations).
•  Stay informed about the competitive landscape related to BI products and identify opportunities to differentiate FMX's offerings.
• Become a subject matter expert on the key performance indicators (KPIs) and reporting needs of our customer base. Proactively engage with prospects and customers within our key industries to understand their reporting and analytics requirements and how they use them in their operations.
• Develop and champion the product vision and roadmap for reporting and analytics within the FMX product portfolio. Prioritize features and enhancements based on customer value, market trends, and business objectives.
• Work closely with engineering, UX, project management, and other product managers to execute the product roadmap, ensuring timely and high-quality delivery of new features and enhancements.
•  Plan and execute the launch of new reporting and analytics offerings, including go-to-market strategies, collaboration with marketing on sales materials, and a release strategy for a successful launch.
•  Create technical materials and training sessions for all sales and customer success teams to educate them on new reporting and analytics offerings. Collaborate with our product marketing team to create sales enablement sessions.
• Develop and implement strategies for migrating existing customers from legacy reporting systems to new offerings, ensuring a smooth transition and minimizing workflow disruption. Coordinate with customer success teams to provide support and guidance during the migration process.
  

Projects you’ll manage:

• Dashboard Modernization: Review existing standard dashboards and develop a plan to modernize them into a more user-friendly, integrated product experience. While maintaining or exceeding feature parity, thoroughly analyze what metrics provide value to users and how they can be presented most effectively.
• Standardization of Custom Reports: Analyze custom dashboards used by FMX customers and determine which ones should be standardized and offered as pre-built reports.
• Custom Reporting Framework: Define the future of custom reporting at FMX. Determine the necessary configuration options and design a flexible framework that empowers users to create their own reports and visualizations.
• Smart Suggestions: Identify and define recommendations and insights that FMX should provide users and develop strategies for delivering these insights through our reporting and analytics products and AI technologies.
• ETL Process Review: Conduct a comprehensive review of FMX's ETL processes, comparing them against ETL best practices. Focus on areas such as bulk imports, bulk edits, data quality, and data archival.

Requirements

What are we looking for in this role?:

• Critical Thinking: Demonstrates a strong ability to think critically about solutions, focusing on the "why" behind the solution rather than just the "what."
• Self-Starter: Highly self-motivated and driven to improve and learn new skills continuously.
• Research Skills: Possesses excellent research and interview skills, with the ability to synthesize complex information into clear and concise summaries.
• Team-Player: Partner with cross-functional teams to achieve shared goals and be willing to take on work that is not directly related to primary job functions.
• Data Visualization Skills: Ability to create clear, concise, and compelling data visualizations that effectively communicate insights to users.
• Product Sense: A strong intuition for what makes a product successful, including user experience, market fit, and business viability.
• Communication Skills: Excellent written and verbal communication skills, including effectively presenting complex information to diverse audiences.
• Problem-Solving Skills: Ability to identify and analyze problems, develop creative solutions, and make data-driven decisions.
• Domain Knowledge: Familiarity with the operations, challenges, and data needs of K-12 schools, colleges/universities, and municipalities.
• Flexibility: Ability to thrive in a fast-paced environment and adapt to changing priorities and requirements.
• Passion for BI & AI: A genuine interest in leveraging data to drive insights and improve decision-making, primarily through emerging machine learning technologies.
• A match with our core pillars: We value our work ethic, we are disciplined in our processes and responsibilities, we are coachable and seek out constructive criticism, we value results and are performance-driven, we treat each other and everyone we meet with respect and integrity.
  
  

The hiring process for this role:

• Apply! Submit your resume and answers to the application questions below via the Workable portal
• Phone screen with HR: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc.
• Hiring manager conversation: A 60-minute conversation with the hiring team. Be prepared to discuss your background as well as what you’re looking for in your next role and what direction you see your career path taking. Also, this is a great time for you to ask questions about the expectations for this role, team culture, etc.
• Take Home Assessment: Selected candidates will complete a brief at-home assessment as part of the hiring process.
• Final Panel Interviews: A 60-minute panel interview with our Product & Engineering teams. 

Benefits

FMX Benefits and Life at FMX:

• You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company.
• Competitive benefits: 100% company-paid health, dental and vision insurance.
• Work from home: At FMX we are remote first, but you’re welcome to use our office as you need. We have two all-company events a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator.
• Home office stipend: We’ll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection.
• Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time?
• Enjoy flexible working hours: Have a dentist appointment at 8:30 AM? Need to tack on an extra 15 minutes at lunch to squeeze in that workout? As long as you're getting your work done then our working hours are flexible.
• You can wear jeans and tees: Feel free to keep it casual, we do.  
• You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously. 

Compensation:

• The base salary range for this position is expected to be $80,000-90,000 This position is also eligible for a bonus and commission. 
• 401(k) and medical / dental / vision insurance
  

Other considerations: The candidate for this position can be located anywhere in the US.

Company:

 FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: https://www.gofmx.com/

Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.