Director, Product - Human Risk & Security Awareness

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of
security operations.  

Our mission is simple: End Cyber Risk. We’re looking for a Director, Product – Human Risk & Security Awareness to join our Managed Awareness team to be part of making that happen.   

About the Role   

The Director, Product is accountable for developing, driving, and evangelizing the product roadmap and strategy for Managed Awareness while driving cross-functional alignment via detailed requirements and prioritized development. 

As the Director, Product, your key responsibilities include: 

• Work closely with leadership, customers, prospects, and internal stakeholders to gather and analyze business problems, requirements, and use cases and define initiatives and themes aligned to business goals. 

• Work with leadership and other product managers to develop and maintain a 3-12 month comprehensive and prioritized roadmap across multiple teams supported by market intelligence and competitive analysis that is aligned with product and service objectives. 

• Guide product managers and lead where necessary in effective backlog grooming and prioritization activities to align work with group and business goals and objectives. 

• Capture, document, and communicate detailed initiative and theme objectives and high-level solution components and priorities with and to leadership and other stakeholders. 

• You’ll work closely with Marketing, Finance, Legal, and customer-facing functions (e.g. Pre-Sales, Sales, Customer Success, S2) to support the launch of product features, products, and services. 

• Supervise and mentor geographically diverse product managers providing day to day guidance and support, ongoing performance feedback, career development planning, goal and objective setting and execution, skills development, and overall growth. 

• Build collaborative relationships with other teams and stakeholders within the organization. 

About You    

To succeed in this role, you'll need:   

• 10+ years’ SaaS/B2B enterprise product management experience (with end-user PM experience highly desired) 

• Must have experience working in cybersecurity, human risk management and/or security awareness 

• Experience working agile engineering teams   

• Hands-on technical background early in your career or in a technical discipline is ideal  

• Must have a BS/BA degree in Engineering, Computer Science/IT, or Science.  

• Desire and willingness to learn (a lot of) new stuff.    

• Excellent communication skills – at all organization levels   

• Must be a strong leader. At least 3-5 years’ direct management experience. 

• Must be able to travel in the US – at least 10%-20%. 

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. 

Our Values  

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.  

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.  

NORTH AMERICA Benefits:

All wolves receive compelling compensation and benefits packages, including:  

• Equity for all employees 

• Flexible time off and paid volunteer days 

• RRSP and 401k match 

• Training and career development programs 

• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services 

• Robust Employee Assistance Program (EAP) with mental health services 

• Fertility support and paid parental leave 

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.  

Security Requirements  

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). 

• Background checks are required for this position.  

• NORTH AMERICA ONLY - This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.