Sr O365 Tenant Manager

Date Posted:

2025-03-26

Country:

United States of America

Location:

UTCT1: Corp - CT - Remote Remote Location, Remote City, CT, 06101 USA

Position Role Type:

Remote

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. 

 

The following position is to join our Corporate RTX Enterprise Infrastructure Services (EIS) team:

 

Position Overview:

Experienced IT leader in Office 365 and M365 environments, skilled in managing teams and driving global implementations and migrations. Expertise in cross-functional collaboration, security compliance, and third-party integrations. Strong in strategic planning, process optimization, IT transformation, mergers, acquisitions, and legacy decommissioning.

 

What You Will Do:

• Lead and manage a dedicated team of O365 Engineers including the onboarding, offboarding, design, and process.
• Serve as an Office 365 expert, managing tenant creation, migration, and enterprise challenges across various Microsoft tenants (ex. Commercial, GCC High, and GCC environments).
• Work across areas within Enterprise Services to partner on solution, support, and program deliveries while representing Tenant Engineering services and organization.
• Drive and manage the global implementation and oversight of M365 tenant environments for 200,000+ users.
• Ensure architecture and design align with RTX and M365 standards.
• Maintain semi-annual multi-tenant configuration documentation including all appropriate ATO\Clara certifications.
• Administer Power Platform, Dynamics and Power BI policies ensuring user and provide senior leadership.
• Approve and communicate change management requests.
• Partner with appropriate Microsoft product owners to provide configuration, service, and support -  ex. Exchange, SharePoint Online, Teams, and OneDrive.
• Oversee daily project operations, resources, and task assignments.
• Troubleshoot Tier 3 issues, elevate critical risks, and collaborate on solutions.
• Identify and test new Microsoft O365 products, ensuring compliance and addressing feature gaps.
• Enforce Legal and Cyber security controls to meet RTX standards.
• Collaborate with Microsoft on support escalations and manage knowledge base updates.
• Ability to create and\or run powershell scripts as needed
• Advise on M365 functionality, licensing, and third-party integrations.
• Manage Microsoft licensing true-ups and product reservations for multi-tenants.
• Support mergers, acquisitions, and divestitures, including licensing and server support.
• Assist with decommissioning legacy products and integrating with M365 tenants.

 

Qualifications You Must Have:

• Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years experience
• 5 to 7 years experience in Microsoft Office 365 services
• 3 to 5 years general experience in networking, proxy, and network routing.
• 2+ years experience with powershell or coding experience
• 2+ years experience with Microsoft licensing models
• 5 to 7 years experience in leading and managing staff
• U.S. Citizen Required
• Location:  TX or CT will consider Remote

 

Qualifications We Prefer:

• Excellent decision-making and critical-thinking skills.
• Ability to meet deadlines with projects and assignments.
• Ability to learn and support new technologies and train others.
• Manages self and leads by example
• Energetic and highly motivated self-starter with a positive attitude.
• Outstanding organizational and communication skills, with attention to detail and the ability to multi-task.

 

What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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