Offer summary

Qualifications:

Fluency in German and English, both written and spoken., Strong communication skills with a customer-focused approach., Interest in artificial intelligence and technology is highly advantageous., Proficient in basic computer skills and familiar with customer service software..

Key responsabilities:

Provide high-quality customer service to German-speaking clients through multiple communication channels.

Respond to inquiries regarding AI products, services, and technical support.

Troubleshoot customer issues and provide effective solutions in a timely manner.

Document customer interactions accurately and keep detailed records.

Job description

Patrique Mercier Recruitment is excited to offer a unique entry-level position for a German Speaking Customer Care representative within our Artificial Intelligence Department located in Greece.

This role is ideal for individuals who are passionate about technology and customer service.

In your role, you will assist German-speaking customers with inquiries related to our AI products and services. Your primary responsibilities will include managing customer questions, troubleshooting issues, and ensuring an excellent customer experience as they navigate our innovative technologies.

Join us at the forefront of technology and help shape the future of customer care in the artificial intelligence sector!

Responsibilities

Provide high-quality customer service to German-speaking clients through multiple communication channels (phone, email, chat)
Respond to inquiries regarding AI products, services, and technical support
Troubleshoot customer issues and provide effective solutions in a timely manner
Document customer interactions accurately and keep detailed records
Collaborate with team members to optimize service delivery and enhance customer satisfaction
Stay up-to-date with advancements in AI technologies and product offerings
Participate in ongoing training to develop expertise in AI products and customer care practices

Requirements

Fluency in German and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
Strong communication skills and a customer-focused approach
Interest in artificial intelligence and technology is highly advantageous
Ability to work independently and as part of a collaborative team
Problem-solving skills and attention to detail
Proficient in basic computer skills and familiar with customer service software
Willingness to learn and adapt in a rapidly evolving industry

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
Free Greek Lessons, Engagement Activities

Required profile