Offer summary

Qualifications:

Fluency in German and English, both written and spoken., Strong communication and interpersonal skills., Basic computer skills and familiarity with standard software applications., Attention to detail and good organizational abilities..

Key responsabilities:

Deliver outstanding customer assistance in German via phone, email, and chat.

Help customers understand product features, troubleshoot problems, and resolve issues.

Accurately document customer interactions and manage inquiries.

Work collaboratively with team members to enhance service delivery.

Job description

Patrique Mercier Recruitment is excited to announce an excellent entry-level position for a German Speaking Client Care Representative focused on Consumer Electronics, located in Greece!

This entry-level role comes with the added benefit of free relocation, making it a great chance to start your career in a dynamic environment.

In this position, you will assist our German-speaking customers with their inquiries related to various consumer electronics products. Your primary focus will be on providing exceptional support, troubleshooting issues, and ensuring customer satisfaction through multiple communication channels.

Join us and immerse yourself in the vibrant culture of Greece while embarking on a rewarding career in customer service!

Responsibilities

Deliver outstanding customer assistance in German via phone, email, and chat
Help customers understand product features, troubleshoot problems, and resolve issues
Accurately document customer interactions and manage inquiries
Work collaboratively with team members to enhance service delivery
Stay updated on the latest trends in consumer electronics
Participate in training initiatives to further develop your skills

Requirements

Fluency in German and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
Strong communication and interpersonal skills
Able to work well in a team-focused environment
Basic computer skills and familiarity with standard software applications
Attention to detail and good organizational abilities
Positive attitude and a commitment to customer service excellence
Willingness to relocate to Greece with support from the company
Interest in consumer electronics is a plus

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 4 Weeks )
Free Greek Lessons, Engagement Activities

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