Offer summary

Qualifications:

Fluency in German and English, both spoken and written., Strong communication skills and a passion for sustainability., Ability to work in a fast-paced environment and manage multiple tasks effectively., Familiarity with customer service software and tools is an advantage..

Key responsabilities:

Provide top-notch customer service to German-speaking clients regarding eco-friendly products.

Handle inquiries, manage orders, and offer solutions to customer concerns via phone, email, and chat.

Educate customers about product features, benefits, and sustainability practices.

Collaborate with team members to streamline processes and enhance the customer experience.

Job description

Patrique Mercier Recruitment is proud to offer an exciting entry-level opportunity for German Speaking Customer Service Representatives in Greece, specifically within the Eco-Friendly Products Department in sunny Greece!

As we pave the way for a sustainable future, we are looking for passionate individuals who are not only dedicated to delivering excellent customer service but also have a strong commitment to environmental sustainability. This role gives you the chance to work with a company that prioritizes eco-friendly products while living in the picturesque setting of Greece. Our agency specializes in placing multilingual talent in exciting roles, and we are here to support you every step of the way as you embark on this career adventure. Join our team and help make a difference in the world!

Responsibilities

Provide top-notch customer service to German-speaking clients regarding eco-friendly products.
Handle inquiries, manage orders, and offer solutions to customer concerns via phone, email, and chat.
Educate customers about product features, benefits, and sustainability practices.
Maintain detailed records of customer interactions in the management system.
Collaborate with team members to streamline processes and enhance the customer experience.
Stay updated on industry trends and company offerings to better assist customers.

Requirements

Fluency in German and English (both spoken and written).
Willingness to relocate to Greece - remote work only within Greece
Strong communication skills and a passion for sustainability.
Ability to work in a fast-paced environment and manage multiple tasks effectively.
Familiarity with customer service software and tools is an advantage.
Proactive and customer-focused with excellent problem-solving abilities.
Willingness to relocate to Greece and immerse yourself in a new culture.

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
Free Greek Lessons, Engagement Activities

Required profile