German Speaking Customer Support for Mobile Banking Service Department in Greece

Patrique Mercier Recruitment is thrilled to announce an exciting entry-level opportunity for a German Speaking Customer Support representative in the Mobile Banking Service Department, located in Greece.

This role is perfect for individuals looking to make a significant impact in the fast-evolving banking sector while enjoying the warm climate and culture of Greece!

As a key member of the Mobile Banking Service team, you will assist German-speaking customers with their inquiries regarding mobile banking services, ensuring they receive top-notch support. Your expertise will help clients navigate their banking needs while utilizing state-of-the-art mobile technology.

If you are passionate about customer service and have an interest in financial technology, join us and contribute to a positive customer experience in a dynamic environment!

Responsibilities

• Provide exemplary customer support in German for mobile banking inquiries
• Assist customers with app functionality, transactions, and account management
• Troubleshoot and resolve customer issues with professionalism
• Keep accurate records of customer interactions and resolutions
• Collaborate with technical teams to ensure prompt issue resolution
• Stay informed about new features and updates in mobile banking services

Requirements

• Fluency in German and English, both written and spoken
• Willingness to relocate to Greece - remote work only within Greece
• Strong communication and interpersonal skills
• Detail-oriented with problem-solving skills
• Interest or experience in mobile banking or financial technology is a plus
• Able to work effectively in a team and independently
• Positive attitude and commitment to customer satisfaction
• Willingness to relocate or live in Greece

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
• Free Greek Lessons, Engagement Activities