Offer summary

Qualifications:

Fluency in Dutch and English, both written and spoken., Strong communication and interpersonal skills., Customer-focused attitude with a willingness to help others., Basic computer skills and familiarity with customer service software is a plus..

Key responsabilities:

Provide exceptional customer service to Dutch-speaking clients through various channels such as phone, email, and chat.

Assist customers with inquiries regarding health and wellness products.

Handle complaints and provide solutions in a timely manner.

Document customer interactions accurately and maintain records.

Job description

Patrique Mercier Recruitment is thrilled to announce an entry-level opportunity for a Dutch Speaking Customer Care representative in our Health & Wellness Products Department in sunny Greece! This position is an excellent chance for individuals who are keen to start their career in customer service while supporting customers in the rapidly growing health and wellness industry.

As a customer care representative, you will assist Dutch-speaking customers with inquiries related to our health and wellness products. Your primary responsibilities will include answering customer questions, providing product information, and ensuring a positive experience for each customer.

Join our team and take the first step toward a rewarding career while making a positive impact on the health and wellbeing of our customers!

Responsibilities

Provide exceptional customer service to Dutch-speaking clients through various channels such as phone, email, and chat
Assist customers with inquiries regarding health and wellness products
Handle complaints and provide solutions in a timely manner
Document customer interactions accurately and maintain records
Collaborate with team members to enhance overall service quality
Participate in training sessions to improve product knowledge and customer service skills
Stay informed about industry trends in health and wellness products

Requirements

Fluency in Dutch and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
No prior experience required; recent graduates are encouraged to apply
Strong communication and interpersonal skills
Customer-focused attitude with a willingness to help others
Ability to learn quickly and adapt to new challenges
Basic computer skills and familiarity with customer service software is a plus
Ability to work both independently and as part of a team
Interest in health and wellness products is a bonus

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )

Required profile