Offer summary

Qualifications:

Bachelor’s degree in a Laboratory Science (Chemistry, Molecular Biology, etc.), 5 years’ experience as a LIMS Consultant or equivalent, Proven experience in LIMS and healthcare IT environments, Excellent written and verbal communication skills in English..

Key responsabilities:

Provide implementation services using Clinisys solutions.

Manage business analysis, configuration, unit testing, and validation support.

Act as the interface with customers to gather user requirements and manage enhancements.

Train and mentor other consultants on Clinisys solutions and represent the Services team in product development discussions.

Job description

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Woking, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.

Role Description:

Please note this role can be based out of Belgium, UK, Netherlands, France, Spain or Germany.

The Clinisys Laboratory Solutions (CLS) Senior Consultant is responsible for acting as a liaison between the business and its customers and will be responsible for delivering impeccable service by providing high-quality software solutions.

You will provide varying levels of technology services through creating business requirements, managing work products, interface creation, analysis, configuration, validation, and maintaining a strategic roadmap of proficient consultative services to clients to ensure the successful implementation of tools and technologies which ultimately ensures customer satisfaction.

Responsibilities:

Provide Implementation Services to our customers using Clinisys solutions.
Deliver multiple tasks such as Business analysis, data architecture and Gap Fit Workshops, Configuration, unit testing and validation support.
As well as acting as the interface with customers to gather user requirements, you will be responsible for the management of enhancements and upgrades.
Integrate CLS with external applications and instruments
Work with Program Managers and Senior Management
Participate in the on-going improvement of our products and services
Collaborates with sales organisation to define the estimated configuration and interface effort for the solution
Trains and mentors other CLS Consultants on Clinisys solutions, workflows and new offerings for client software demonstrations and presentations, and acts as internal subject matter expert in the Services Department across LIMS for all sectors as designated
Represents the Clinisys Services team in providing subject matter expertise to Product Management and Product Development departments to influence product lifecycle
Perform onsite or virtual assessments for clients including workflow and strategic meetings as well as follow up engagements

Knowledge, Skills & Abilities:

Proven and successful consulting and presentation skills
Delivers polished communications in a high-pressure environment
Excellent written and verbal communication and ability to effectively communicate with all organizational levels
Demonstrated success improving workflow processes and procedure
Bachelor’s degree in a Laboratory Science (Chemistry, Molecular Biology, etc)
Proven experience in LIMS, a healthcare and/or healthcare IT environment and working in a laboratory
Demonstrated experience with laboratory information systems
5 years’ experience as LIMS Consultant or equivalent
Experience with giving impactful presentations to groups
Demonstrated knowledge of Laboratory specialty workflow(s) required
Experience in software programming is a plus
Fluent written and spoken English