Application Performance Monitoring (APM) Architect

Application Performance Monitoring (APM) Architect 

Location: Virtual

Other Consideration: US Citizen (required)

We are looking for a detail-oriented Application Performance Monitoring (APM) Architect to join our dynamic team. In this role, you will drive the implementation of performance monitoring strategies, ensuring seamless integration with cloud technologies and platform infrastructure. If you have a passion for driving technical excellence and a proven track record of leadership in APM, we invite you to help us deliver cutting-edge solutions to our clients.

Technical Requirements:

• Bachelor’s degree in science, Engineering, or equivalent experience.
• 10+ years of real-world experience in Application Performance Monitoring in Dynatrace, Splunk or Datadog etc.
• 5+ years of experience leading and consulting in large Enterprise.
• Expert level understanding of application and infrastructure monitoring and observability.
• Solid understanding of cloud technologies (AWS, Azure, Google Cloud) with expertise or certification in at least one.
• Proficiency in platform infrastructure, network topologies, routing, security protocols, load balancers, high availability, and capacity planning.
• Knowledge of container-based solutions using Kubernetes and similar products.

Dynatrace specific skills:

• Comprehensive understanding in application performance monitoring, cloud technologies and ability to design and implement Dynatrace solutions in complex enterprise environments.
• Solid expertise in designing and implementing Dynatrace / Dynatrace extension or managing APM / observability solution.
• Proficient in Dynatrace features, architecture design along with installation, fine-tuning, and implementation experience for various environment (Production, Test, Development and Disaster Recovery)
• Expertise in Dynatrace platform configuration including host grouping, auto tagging, naming rules, management zones, RUM (Real User Monitoring), Synthetics, session properties, request attributes, user tags, log monitoring alert profile, problem notifications, threshold tuning, anomaly including ServiceNow, Slack and Pager Duty integrations.
• Create custom extension in Dynatrace using shell, Python and batch script based on rest API and logs.
• Setting up Dynatrace extension configurations, Dashboards (including business), Infrastructure, Analytics, Observability logs, metrics data collection and interpret the same.
• Proficiency in Dynatrace Query Language (DQL).
• Metric scripting.

Additional skills:

• Good Understanding of Splunk, ELK, Datadog etc. along with any other APM tools, testing, SIEM and SRE tools.
• Expert level experience in identifying performance bottlenecks, performance analysis, tuning and recommendations for enterprise-wide applications.
• Expert in custom shell and Python scripting.
• Excellent understanding on JSON, JavaScript, YAML, Java etc.
• Experience with DevSecOps practices and CI/CD pipelines.
• Experience working in Agile and SAFe methodologies.
• Performance and reliability testing along with Performance tools, metrics, and Dashboard development.
• Good Understanding of Security, Regulatory and compliance requirements.

Soft skills:

• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively collaborate and build relationships with cross-functional team.
• Outstanding technical documentation skills, ability to lead meetings for technology, process, and requirement assessments.

Responsibilities:

• Single point of contact for anything Dynatrace, APM or Observability.
• Design, Develop and implement prescriptive value realizations journeys for customers using Dynatrace Observability platform.
• Server as a subject matter expert on Dynatrace techniques, technology, and best practices.
• Partner with VA’s multi-functional and technology (platform) teams to improve product offerings and service delivery.
• Engage with internal VA customers to understand their needs and continuously improve offerings.

Good to have:

• Experience implementing observability/ monitoring of enterprise applications like Mulesoft, Microsoft Platforms (D365 and MPP), Pega etc.
• Dynatrace certifications – Professional or Associate, Service Delivery certification – Observability / SaaS upgrade along with any cloud certifications.
• Cloud or Kubernetes certification.
• Any scripting certifications.

Transitioning military and/or Veterans with IT/IS, finance, and/or healthcare systems specialties are invited to apply. Sprezzatura is an equal opportunity employer and offers benefits including healthcare and paid vacation time.

WORK AUTHORIZATION

This role requires you to live within the United States.

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO STATEMENT.

Sprezzatura expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Quantum Management ’s employees to perform their job duties may result in discipline up to and including discharge.

CLEARANCE REQUIREMENT.

This position may require Public Trust clearance. Candidates must undergo a background investigation, including a review of employment history, education, criminal record, and financial history. The clearance process ensures that the candidate is reliable, trustworthy, and of good conduct and character. Employment offers are contingent upon successful passing a public trust clearance process.

COMPANY DESCRIPTION

Sprezzatura Management Consulting, LLC (www.sprezzmc.com) is a Washington, DC-area Service-Disabled Veteran-Owned Small Business (SDVOSB) that enables client success by supplying insight and leadership at the intersection of people, processes, and technology.