Lead Functional Configurator

Designs, develops, troubleshoots, and debugs advanced software systems and application programs for the organization. Leads functional projects and provides training and guidance to application engineers.

Major Tasks, Responsibilities, and Key Accountabilities

• Evaluates, researches, and recommends software application upgrades, patches, and new functionalities. 
• Assists management in the design and implementation of new applications, including consulting with functional architects on application design.
• Works with stakeholders to perform application functionality gap analyses and feasibility studies for application enhancements.
• Develops and documents complex and in-depth technical design specifications to meet business needs identified through application requirements, user stories, support tickets, and test defects.
• Delegates tasks to application engineers and provides training and guidance on the design and development of software enhancements.
• Leads the development of test plans and scripts for functional, performance, regression, and user acceptance testing.
• Analyzes applications for compliance with security protocols and audit controls.
• Reviews and resolves escalated incidence management activities.

Nature and Scope

• Displays the highest level of critical thinking and analysis in bringing successful resolution to high-impact, complex, and/or cross-departmental problems. Makes prompt, sound decisions when faced with complex and often contradictory alternatives that result in successful outcomes.
• Operates with considerable latitude. Situations may have little or no precedent requiring original or new concepts or approaches without guidance from others. Reaches decisions under conditions of uncertainty.
• Develops or engages/directs others in developing innovative solutions to important, highly complex strategic and operating problems; cross-departmental considerations are often present.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.
   

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 8+ years of experience in a related field OR MS/MA and generally 5+ years of experience in a related field. Certification is required in some areas.