Job Description
Encourage integration of offsite solutions with integrated MiTek products into designs to enhance sales. Influence structural engineers, owners, developers, general contractors, turn-key framers, and architects to understand their needs and incorporate Company components into construction materials. Collaborate with internal teams to execute design engagement programs that support customer satisfaction and promote off-site components.Job Responsibilities & Requirements
What You Will Do:
Enhance the integration of offsite solutions with integrated MiTek products into designs by leveraging technical expertise to inspire and guide design experts in the residential building industry
Educate and excite key stakeholders about new and existing Company innovations
Grow the use of offsite solutions with integrated MiTek products by understanding technical and non technical building challenges from structural engineers, builders, developers, general contractors, large framers, and architects. Provide input on solutions promoting company products
Share customer feedback and insights with internal departments to support development of product solutions that improve customer experience
Manage accounts and support complex customer needs. Coordinate with internal departments to resolve issues and improve customer satisfaction
Independently identify opportunities and develop and execute on strategies to grow sales
Maintain a market development database that includes the key accounts and prospects, the key builders, framers, engineers and building officials within the district
Stay current on industry trends and emerging practices
Qualifications:
Bachelors degree in a related field required
4+ years of customer relationship management experience required
2+ years of Home Building and/or Residential Construction Industry experience required
Proficiency with common Microsoft Office applications and the use of CRM applications such as Salesforce required
Licensed Professional Engineer with any State Board highly preferred
Additional Requirements:
Valid drivers' license and proof of auto insurance required.
50% travel required
MiTek Perks:
Generous time off including Paid Time Off, 13 annual holidays, and volunteer time off
Day One Medical/Rx, Dental and Vision Plans
Family friendly benefits including Paid Caregiver Leave, Paid Parental Leave and Adoption Reimbursement
Performance/Incentive bonuses
Career advancement, training opportunities, Employee Resource Groups, and tuition reimbursement
Retirement programs including Matching 401(k) Contributions and Profit Sharing
Employer paid Short-Term Disability, Long-Term Disability and Life Insurance
myFlexPay partner – allows you to track, manage and access your pay anytime
MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.
MiTek is an E-Verify and Drug and Tobacco-Free Workplace.
We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.
For accommodation to assist with completing this application, please contact Human Resources at +1 314-434-1200.
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