Must have at least one year of sales experience., Minimum of two years of consecutive work experience with one employer., Must have a designated workspace at home that is quiet and distraction-free., Must be authorized to work in the United States and at least 18 years old..
Key responsabilities:
Handle 80-100 incoming calls daily to book reservations.
Apply sales techniques to convert calls into reservations.
Provide excellent customer service and strive to meet monthly metrics.
Receive feedback from managers to improve call quality.
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For more than 65 years, we’ve been moving mobility forward.
What began with a small fleet of cars in 1957 has expanded to a network of mobility solutions that serves customers in more than 90 countries and territories around the world.
Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences.
That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.
Enterprise Mobility is looking to add Full Time Work From Home Agents to our Support Services Reservations Sales team!
If you…
Are able to successfully follow a sales strategy to overcome customer objections and maximize revenue
Communicate effectively with a wide range of callers
Enjoy a sales-oriented culture, while working from the comfort of home
Are able to ensure customer satisfaction through providing exceptional service to every customer
Have a designated workspace at home that is quiet and distraction-free
Are interested in growth and advancement opportunities
… Then this may be the perfect opportunity you’ve been searching for!
This remote position offers a compensation package of $ 17.25 / hour.
We offer a robust Benefits Package including, but not limited to:
Paid Time Off
Health, Dental, Vision insurance; Life Insurance; Prescription coverage (employees scheduled for 30+ hours)
Employee discounts on car rentals, car purchases and much more!
401(k) retirement plan with company match and profit sharing
Educational Assistance (full time - 40+ hours only)
Schedule
Full time schedule- 40 hours per week
Schedules start between 6:30am - 1:00pm CST
Weekends and holidays may be required based on business needs
Training
Training schedule of M-F, 9:00am-5:30pm CST for 4 weeks; attendance is mandatory with no time off during this 4 week period
Will require attendance for a network login day the Friday before the classroom training begins- up to 6 hours
Paid virtual training
Enterprise is a Veteran founded and Veteran friendly company that offers advancement opportunities after just six months with the company!
Responsibilities
Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide
Receive and apply feedback from managers to improve call quality
Efficiently guide conversations and apply sales techniques to convert calls into reservations
Provide excellent customer service
Strive to meet and exceed monthly personal and department metrics
Adhere to a set full time schedule
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must currently reside in one of the following states:
AL, AR, AZ, FL, GA, ID, IN, KS, KY, LA, MI, MN, MO, MS, NE, NV, NM, NC, ND, OH, OK, PA, SC, TN, TX, UT, VA, WV, WI, or WY
Must have at least one year of sales experience
Must have a minimum of two years of consecutive work experience with one employer
Permanent residence with a defined working space that is free of distractions from any background noise including but not limited to sounds from animal/pets, TVs, radios, and children or other adults in the home
Working from home is not designed or intended to be a replacement for appropriate adult or child dependent care
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must be at least 18 years old
WFH Technical Qualifications For Your Home Office
Must have a Windows PC (no Chromebooks or MACs) with Windows 10 OS or higher
Must have access to a cell phone to validate security information authentication
Must have a computer USB headset with microphone
Must have a webcam, both built-in and detached webcams are acceptable
Must have reliable and consistent high-speed internet access provided by a cable or fiber provider
Minimum 10 mbps upload and 100 mbps download
Satellite Internet, 5G home Internet/Cellular/Wi-Fi/Hotspot Services (T-Mobile, Verizon) connections are NOT supported
The address on your application must be your current, accurate permanent address
Enterprise reserves the right to verify that your PC and Internet meets or exceeds these requirements
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.