Power Platform Support Consultant

JOB DESCRIPTION

Be part of Stefanini!

At Stefanini, we are more than 30,000 geniuses, connected from 41 countries, doing what they are passionate about and co-creating a better future.

This role would support implementation activities on the provisioning of enviroments, supporting ALM process using DevOps technologies, and performing ongoing support and platform maintenance. The consutant will be part of a team that handles platform support and governance within Scotiabank. They will use their experience and knowledge of Power Platform to support ALM processes and troubleshoot issues.

RESPONSIBILITIES AND ASSIGNMENTS

Power Platform Environment (PPE) Provisioning

1. Understand the Privilege Model for Environments via AD Groups, Roles, etc.
2. Create Environments and Configure Security and Privilege Model using AD Groups

Application Lifecycle Management (ALM) / DevOps

1. Create Azure DevOps Project / Repo / Pipelines
2. Obtain ServiceNow Release Management Approval for UAT Code Promotion
3. Configure Environment Setup for UAT Code Promotion
4. Execute Code Promotion to UAT
5. Obtain ServiceNow Release Management Approval for PROD Code Promotion
6. Configure Environment Setup for PROD Code Promotion
7. Execute Code Promotion to PROD
8. Setup Azure Application Insights for Application Monitoring
9. Troubleshoot and Resolve Code Promotion Issues

Ongoing Support and Platform Maintenance

1. Monitor Power Platform Capacity, Utilization and Access
2. Monitor Power Platform On-Premise Gateway Performance
3. Troubleshoot and Resolve Application / Solution Code Issues
4. Troubleshoot and Resolve Environment Issues
5. Troubleshoot and Resolve Platform Issues
6. Monitor and Enforce Security Policies and DLP Policies
7. Administer and Manage the Power Platform Governance Toolkit
8. Troubleshoot and Resolve Issues with Azure DevOps Pipelines
9. Maintain Power Platform Environments (PPEs)
10. Monitor the Default Environment for any Unauthorized Solutions
11. Remove any Unauthorized Solutions from the Default Environment
12. Monitor the Tenant Capacity Consumption in IST, UAT, and PROD
13. Monitor Tenant Capacity (Database, File, and Log) per Environment
14. Purchase Licenses to Obtain Additional Environment Capacity
15. Capacity Planning for On-Premise Data Gateways - Shared Infrastructure
16. Capacity Planning for On-Premise Data Gateways - LOB Dedicated Infrastructure
17. Monitoring of Power Platform Service & On-Premise Data Gateways

REQUIREMENTS AND QUALIFICATIONS

3 or more years of experience in:

Technical Skills:

• Expertise in working with Power Apps, Power Automate.
• Experience in developing both Canvas and Model Driven Apps.
• Knowledge of how to build and maintain custom plugins (C#) and JavaScript modules supporting Canvas App forms.
• Experience with installation and configuration of data gateways.

Functional Skills:

• Administration of Power Apps, Power Automate, Power Pages, and Microsoft Copilot Studio through the Power Platform admin center.
• Responsible for assigning data loss prevention (DLP) policies, managing access based on groups, and monitor capacity and licensing.
• Troubleshooting any issues in existing applications in conjunction with Power Platform developer teams.

Security Skills:

• Knowledge of effective security strategies to include roles, field/record level security and correct entity scoping, integrating with Entra ID / Azure AD as required to for user access on business applications.

Opcional Skill:

• Power Pages, and Microsoft Copilot Studio
• Dynamics 365, C#, and JavaScript
• Knowledge of Dynamics standard applications (CRM, PSA, Customer Service, Marketing).
• Making data available to makers through connectors, integration, or migration.

Conoce a Stefanini

Somos una empresa global con 35 años de experiencia en el mercado, ofrecemos una sólida selección de servicios como: automatización, nube, Internet de las cosas (IoT) y experiencia de usuario (UX).

Creemos que la tecnología puede revolucionar una empresa y la innovación es fundamental para fomentar el desarrollo y la competitividad. También valoramos las nuevas ideas y el poder de una mente abierta, por lo que reconocemos que cada talento es esencial para la calidad de nuestros proyectos y especialmente para nuestro progreso.

Mantenemos nuestra excelencia invirtiendo en innovaciones tecnológicas, las mejores alianzas, adquisiciones de empresas en todo el mundo y la contratación de profesionales altamente capacitados.