Business Analyst

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Functional Experts

Job Qualifications:

Skills:

Analytical Thinking, Business Requirements, Documentations, Functional Requirements

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

No

Job Description:

Seize your opportunity with GDIT to make a personal impact as a Business Analyst supporting the Administrative Office of the US Courts (AOUSC) Case Management Systems Office (CMSO).  GDIT is your place to make meaningful contributions to this challenging project and grow a rewarding career. 

At GDIT, people are our differentiator.  As a Business Analyst, you will help support the AOUSC CMSO in its modernization effort for one of its mission-critical applications used by U.S. district and appellate court staff and external users.  CMSO has a mature agile practice using the Scaled Agile Framework (SAFe) and supports a broad range of complex business systems which are instrumental to the AOUSC mission.

HOW A BUSINESS ANALYST WILL MAKE AN IMPACT

• Support internal and external communications for the modernization effort of the customer application to include user and stakeholder communities, customer and user engagement, and stakeholder updates.
• Maintain information on the application modernization on various information radiators including SharePoint, Project SharePoint, and JNET sites.
• Review and maintain documentation for distribution, including project and process documentation, instructional materials, user guides, training materials, and online content in content authoring tools.
• Document standard operating procedures (SOP).
• As assigned, support business analysis and product backlog development for the modernization project.
• Elicit and capture business requirements to include, but not limited to consulting with product owners, customers, key stakeholders, or end users.
• Document and manage acceptance criteria, business rules, requirement documents, risks, issues, and dependencies.
• Support and conduct user interviews, group workshops, and surveys as required to develop detailed functional and technical requirements.
• Work closely with Product Owners to prioritize user stories, perform user research, user centered design and usability testing throughout the development lifecycle.
• Decompose Epics into detailed functional and nonfunctional requirements.
• Facilitating the team in developing acceptance criteria for user stories and demonstrate product demos to the client.
• Deliver technical briefings and host meetings to diverse audiences.
• Participate in the development, testing and refinement of Project Backlog Stories (requirements) with business and technology partners.
• Develop process flow, wireframes, high and low fidelity mockups, and dependency diagrams to show dependencies between user stories, visualize the flow of work, and identify bottlenecks and critical paths.
• Support the testing team to ensure the system is aligned with the vision of the business teams.
• Conduct business process analysis, workflow analysis, and business process re-engineering.
• Provide technical assistance and guidance through performing gap analyses, workflow analysis, Analysis of Alternative (AoA) studies, business process modeling, wireframes, and storyboards.
• Create and implement communication plans for business initiatives, project updates, and improvements.
• Maintain documentation of customer engagement processes, ensuring clarity and efficiency.
• Ensure accurate and up-to-date information is available by managing document libraries, lists, and workflows.
• Use data to assess engagement effectiveness and recommend improvements.
• Support project planning, tracking, and reporting related to communication
• Identify inefficiencies in communication and engagement processes and propose solutions.

WHAT YOU’LL NEED TO SUCCEED

Education and Experience

• BA/BS with 5+ years of experience or MA/MS with 4+ years of experience in supporting the product owner and agile team, eliciting business needs, maintaining user stories in the backlog, writing, and maintaining technical documentation, modeling business processes and system requirements, architecture, and data.
• Experience gathering and assembling requirements, including but not limited to, consulting with product owners, customers, key stakeholders, or end users.
• Experience developing requirements into user stories and acceptance criteria.
• Experience working in Agile software development environments, processes, and practices.
• Experience with Agile tools such as Jira, Confluence, etc.
• Experience assisting the Product Owner or Team Lead in defining the product scope, vision and roadmap.
• Experience providing system analysis and subject matter expertise on issues and bugs.
• Experience conducting business process analysis, workflow analysis and business process re-engineering.
• Experience designing legacy IT solutions for integration and deployment with active legacy applications.
• Experience developing IT solutions for modernization, and for new development projects.
• Experience providing technical assistance and guidance through performing gap analyses, workflow analysis, Analysis of Alternative (AoA) studies, business process modeling, wireframes and storyboards.
• Experience delivering technical briefings and hosting meetings to diverse audiences.

Required Skills and Abilities Skills:

• Excellent written and verbal communication skills and be effective at communicating with both technical and non-technical audiences.
• Demonstrated leadership capability.
• Strong problem-solving capacity in a highly visible and mission critical environment.
• Strong articulation, listening, and communication skills required for interaction with diverse audiences and self-forming teams.
• Exceptional attention to detail.
• Adaptable ability to perform independently and within a team.
• Energetic, goal oriented, detail oriented, proactive, innovative, hardworking, and patient.

Preferred Qualifications

• Understanding of database design, SQL Techniques, and perform database queries.
• Experience in Adobe XD, Visio, Figma and usability testing tools.
• Knowledge of user experience (UX) and Human centered design (HCD) processes and methodology.
• Experience with Interaction Design, interaction modeling, and mental modeling.
• Creating user scenarios, user flow, low fidelity, and high-fidelity wireframes.
• Skills in wireframing and/or prototyping tools and methodologies.
• Experience on UX strategy, user researcher, user interviews, surveys, and usability study. Builds personas, user journey map, empathy maps.
• Experience on UX analysis to conduct competitive analysis, market assessments and heuristic evaluations.

The likely salary range for this position is $80,750 - $109,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans