Sr. Technical Project Manager - Transitions

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

GENERAL SUMMARY
The role of this Technology Transitions Lead is charged with executing new business transitions, account expansions, and account demobilizations. The role works collaboratively with the Client, Sales, and other JLL Workstreams to provide comprehensive technology transition project management services covering all aspects of delivery to ensure a smooth onboarding to JLL while managing budget, scope, and schedule. This role is expected to make decision on client requirements and change in schedules, function independently under broad guidelines, manage multiple projects at one time and be a strong change leader for large, key client transitions. The Technology Transition Lead must be a team player and work with other members of the business to meet all key performance indicators required by the contract.

ESSENTIAL DUTIES & RESPONSIBILITIES:
Project Management
• Collaborate with the client, client-facing teams, and the delivery teams to ensure the project scope is clear and documented, the budget and schedule are aligned, and to manage the project delivery within these parameters.
• Set and continually manage project expectations through effective and timely communication with key stakeholders, including the project team, the management, and the client representatives.
• Monitor project work delivery. Identify and manage risks. Identify and resolve issues and conflicts. Oversee the implementation of mitigation and resolution plans. Escalate to relevant stakeholders.
• Create and manage project control documentation, including requirements documentation, timelines, budgets, and knowledge transfer plans.
o Manage project risks and issues.
o Manage change control process.
o Manage user acceptance testing and release plans.

Leadership Skills:
• A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and support strong relationships on all levels of organization.
• Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative.
• Strategic in nature, with a strong bias towards transformation and execution
• Operates with a sense of urgency.
• Decisive – willing to take risks.
• Able to influence others and move toward a common vision or goal.
• Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others.
• Analytical Skills: Has a structured approach to problem-solving with a natural inclination for planning strategy and tactics.
• Drives to fix the ultimate root causes to drive sustainable change.

ORGANIZATION RELATIONSHIPS Interfaces with customers across multiple business units. Works with various IT functional areas, including development, infrastructure, training and adoption, and transition teams as necessary for projects. Works with business leads for technology planning and management.

REQUIRED QUALIFICATIONS
Knowledge, Skills, and Abilities:
• IT Project management or software development management
• Business analysis and requirements gathering
• Budget management
• Relationship management and communications
• Excellent attention to detail
• Self-motivated, able to set priorities and work autonomously.
• Customer service focus
• Familiarity with .NET applications, enterprise application integration, n-tier architecture
Minimum Experience
• Minimum of 8 years of work experience in IT industry or department
• Minimum of 5 years of work experience in leading IT projects
• Experience in managing simultaneous complex projects from inception to successful completion.
• Experience in corporate real estate Industry a plus.
Educational Level /Certifications
• Bachelor’s degree required, MBA preferred, preferably in information systems, computer science, or business administration.
• PMI or equivalent certification preferred.
• Six Sigma certification or exposure preferred.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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