Offer summary

Qualifications:

Master's Degree in Clinical Social Work, Psychology, Counseling, Behavior Analysis, Business or related field., Five years of experience in a clinical field, particularly with mental health diagnoses or intellectual/developmental disabilities., Demonstrated leadership experience within a behavioral health services agency, including supervision of staff., Proficiency in Microsoft Office and data management environments, along with strong communication skills..

Key responsabilities:

Ensure quality of service across home and center-based services and provide leadership to the team.

Manage development of clinical and operational procedures, policies, and measurable outcomes for staff performance.

Conduct audits on performance metrics and report on clinical and operational KPIs to the executive team.

Develop training procedures and ensure compliance with company policies through regular center visits.

Job description

Position Summary

As an Operational State Director, you will ensure the quality of service throughout the national operation at KAS through both home and center based services, provide leadership to the entire team and assist in developing well-trained BCBAs and Behavior Therapists.

Primary Duties & Responsibilities

Demonstrate the company's mission, beliefs in actions, language, and vision.
Manage the development of clinical & operational procedures, policies, and company manuals as discussed with and approved by the executive team. In addition, develop measurable outcomes for staff performance.
Meet with Chief Operating Officer regularly to report on and assess current and forecasted clinical and operational KPI's to include development of new initiatives across home and center services
Coordinate and supervise special assignments as delegated by executive team.
Conduct weekly/monthly/quarterly audits on all Regional Director's and Center Director's performance using Power BI analytics for all identified metrics
Partner with the Executive Clinical Director on development and dissemination of all special projects to improve clinical quality, intended to be implemented and monitored within the division.
Host regular meetings to include continued education, mentorship, and leadership training to the Regional Director & Center Director group for assigned state(s).
Set and monitor concrete goals for both center growth and home based growth in identified territory
Set and monitor concrete goals for the center's overall financial performance
Report monthly KPI's to executive team on overall state performance
Develop and maintain training procedures for regional & center management
Monitor center compliance with all key policies and procedures through monthly center visits
Ensure center facility needs are resolved in a timely manner or escalated as needed
Conduct regular schedule audits for all clients within state(s) to ensure each client is meeting clinical recommendation
Serve as a partner with the Director of BACB Supervision to ensure clinical supervision support and mentoring support is occurring regularly with the Center Director's/Regional Director's within region.
Serve as a partner with the Training Department to ensure any and all deficits in the field are address through continued education for KAS BCBA's/RD's/CD's.
Disseminate information as needed to staff and ensure all staff are adhering to all company policies and procedures.
Provide management for daily operations of the Clinical Division.
Develop procedures to ensure staff accountability.
Assist as needed in hiring of staff.
Provide ongoing assessment and evaluation of the clinical program to ensure that client needs, company standards, BACB standards, and insurance standards are met. Collaborate with ECD to ensure compliance.
Assist in making operational decisions regarding the need to expand to surrounding regions/open new center locations.
Sit on the ethical committee board to help field and escalate crisis situations related to clients and KAS staff members
Develop crisis management procedures and train staff in the implementation of crisis procedures. Provide crisis support to therapists and clients as needed.
Maintain documentation - develop a system for the creation and storage of client files as required by company HR policies, HIPPA, and funding sources/insurance companies.
Use outcome data to evaluate staff performance, client performance, and program efficacy.
Provide oversight and support for respective regional directors to ensure each region meets quarterly goals and projected clinical outcomes.
Provide clinical oversight to non-licensed therapists, technicians, and clinical interns.
Manage concerns relating to coverage, productivity, collaboration with guardians and state agency representatives, and workload expectations.

ADDITIONAL REQUIREMENTS Preffered

Hold & maintain one of the following licenses: BCBA, LCP, LCSW, LCPC, LMFT, OT, SPT, PsyD,etc.
Master's Degree in Clinical Social Work, Psychology, Counseling, Behavior Analysis, Business or related field
Five years of experience in a clinical field
Five (5) years of experience with people who have mental health diagnoses and/or intellectual/developmental disabilities (school and residential experience preferred).
Five (5) years of demonstrated leadership experience within a behavioral health services agency including supervision of assessment, treatment, and consultation.
Ability to travel regularly to centers and within region to support staff
Ability to independently build strong teams to meet performance goals.
Professional oral and written communication skills in English, including clinical report writing.
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and data management environments.
Knowledge of your region's regulatory standards, preferred experience with standards from Department of Early Education and Care (DEEC), Department of Developmental Services (DDS), Department of Children and Families (DCF), Department of Elementary and Secondary Education (DESE).
Must be able to implement crisis intervention techniques as necessary, including Nonviolent Crisis Intervention (via certification through CPI) and working with Mobile Crisis Team.
Reliable transportation
5+ years of experience in supervising multiple levels of staff, developing and implementing staff training, ability to inspire, motivate, elevate and mentor individuals.
Proven track record of successful relationship management including family systems, funding sources, community partners and referral sources.
Excellent time management skills, experience managing caseload and special projects, and display strong delegation skills, extensive problem solving and independence in contract development and program development.

Key Autism Services is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

VP of Operations

Vice President of Operations

Regional Director of Operations

Salary: $105000 - $120000 per year

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