Offer summary

Qualifications:

MBA degree in Human Resources, Organizational Psychology, or a related field preferred., 1-2 years of experience in HR or engagement-focused roles., Exceptional interpersonal and communication skills in business-level English., Strong organizational skills with attention to detail and proficiency in Microsoft Office..

Key responsabilities:

Assist in developing and implementing employee engagement programs and initiatives.

Organize and support events and team-building activities to enhance workplace morale.

Administer recognition and reward programs to acknowledge employee contributions.

Collect and analyze engagement data to identify trends and recommend improvement strategies.

Job description

About Patra

Patra Corporation is the worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, quality control and account audits, to operation centers in the US, India, and the Philippines.

Core Duties

With direction from the Employee Engagement Leader, the Employee Engagement Specialist plays a crucial role in fostering a work environment that is engaging, inclusive, and conducive to employee well-being. The ideal candidate will have excellent English proficiency, written, and verbal communication. A candidate needs to be well organized, self-motivated, highly detailed oriented with the ability to build relationships with employees at all levels of the organization.

Core Duties By Competency

Knows the Business

Employee Engagement Programs: Assist in the development and implementation of various engagement programs and initiatives to enhance the overall employee experience. This will include hosting virtual events with groups as large as well as in person company events.
Creative Event Planning: Organize and support events, activities, and team-building exercises to boost morale and foster a sense of community within the organization. This may require in person support and coordination.
Recognition and Rewards: Help administer recognition and reward programs to acknowledge and appreciate employee contributions, organize local distribution of the awards. Manage local new joiners and new baby gift programs and maintain inventory.
Diversity and Inclusion: Promote diversity and inclusion initiatives to ensure a welcoming and equitable workplace for all employees. Participate in the monthly meetings and take an active role in organizing initiatives.
Data Analysis: Collect and analyze engagement data to identify trends and recommend strategies for improvement.

Accountable

Collaboration: Working as a team with other engagement members and leaders, support the global engagement program and its initiatives.
Surveys and Feedback: Assist with the coordination of employee surveys and feedback mechanisms to assess satisfaction levels, gather insights, and identify areas for improvement.

Team Player

Perform all duties with a level of integrity and honesty that represents Patra in a positive manner.

Interpersonal Skills:

Demonstrates the ability to work well with Patra colleagues and clients and with external organizations

Promotes Culture Of Respect & Safety

- Demonstrates commitment to personal responsibility and value for safety and respect; Communicates concerns
- Uses and promotes safe respectful behaviors based on training and lessons learned

Minimum Requirements

An MBA degree in Human Resources, Organizational Psychology, or a related field is preferred.
1-2 years’ experience preferably in HR or engagement focused role.
Exceptional interpersonal and communication skills.
Proficiency in business-level English language skills.
A genuine passion for employee engagement and a deep commitment to cultivating a positive workplace culture.
A foundational understanding of HR practices and principles.
Outstanding attention to detail with strong organizational skills.
Proficient in Microsoft Office suite, with aptitude to learn new software and systems
Possesses creative thinking and demonstrates sound judgment.
A quick learner with the ability to adapt to new tools and processes.
Strong self-starter attitude with good time management.
Ability to maintain confidentiality and handle sensitive information with discretion.

Working Conditions

Work from home
Minimum internet speed of 25 mbps download and 25 mbps upload; Directly connected into modem; No satellite

Work Standards

Subject to and expected to comply with all applicable Patra Corp policies and procedures

Equal Employment Opportunity

Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.

Required profile