Offer summary

Qualifications:

B.S. degree in Business Administration, HR or related field, 3-5 years of experience in operations, preferably in global HR or Recruitment, Strong understanding of HRIS and ATS systems, Excellent communication skills and attention to detail..

Key responsabilities:

Administer the full employee lifecycle including onboarding, transfers, and offboarding.

Provide timely responses to employee inquiries through the FreshService ticketing system.

Identify and implement process improvements to enhance HR operations.

Develop and maintain process documentation and ensure data integrity in HRIS and ATS systems.

Job description

About Ping Identity:

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

The People Operations Specialist will play a crucial role in ensuring a seamless and positive employee experience throughout the entire employee lifecycle. This position is responsible for the efficient administration of onboarding, offboarding, and all related processes, with a focus on identifying and implementing process improvements. The ideal candidate will possess a strong understanding of HRIS and ATS systems, excellent communication skills, and a commitment to providing exceptional employee support through our ticketing system, FreshService.

Responsibilities:

Provide timely and accurate responses to employee inquiries through the FreshService ticketing system, ensuring a positive employee experience.
Administer the full employee lifecycle, including onboarding, transfers, promotions, leaves of absence, and offboarding; partnering with Recruitment, HRBPs, and Total Rewards.
Design and deliver engaging onboarding experiences that set new hires up for success.
Identify and implement innovative process improvements that streamline operations and enhance efficiency, within the HR team and with our business partners like IT, Payroll, Finance and Legal.
Champion the use of automation and technology to optimize HR workflows.
Master our HRIS and ATS systems, ensuring data integrity.
Develop and maintain process documentation, including standard operating procedures (SOPs) and knowledge base articles.
Ensure all employee data is accurately entered and maintained within HRIS and ATS systems.
Assist with providing evidence during audits.
Pull standard reports from ATS & HRIS.
Create and maintain internal FAQs/knowledge base to improve efficiencies.
Maintain a global perspective, focusing on scale in order to deliver consistent results.
Ad-hoc reporting and additional projects based on the team’s needs.

Required Skills & Qualifications:

B.S. degree in Business Administration, HR or related field
3-5 years of experience within operations; preferably within a global HR or Recruitment function
Competent using technologyExperience maintaining electronic employee files and utilizing an ATS and HRIS for data management
Ability to look at processes from a global perspective
Demonstrated ability to handle confidential and sensitive information
Exceptional attention to detail and follow-through
Excellent communication skills
Reliable, organized, and detail driven
Highly motivated nature with an innate sense of urgency and positive can-do attitudeAdept at organization and time management with the ability to manage many conflicting priorities
Ability to assume responsibility; function effectively with others on the team or independently with minimal supervision

Salary Range: $68,000 - $85,000

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Here are just a few of the things that make Ping special:

A company culture that empowers you to do your best work.
Employee Resource Groups that create a sense of belonging for everyone.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives

Our Benefits:

Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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