Offer summary

Qualifications:

Experience in delivering operational training is essential., Knowledge of ePOS/Till systems is preferred., Strong communication skills to engage with colleagues at all levels., Ability to collaborate effectively across the business..

Key responsabilities:

Deliver training for new systems across Moto Forecourts and WHSmith stores.

Provide various training formats including cluster site, Teams, and one-on-one sessions.

Assist in developing training materials and monitor training activities.

Liaise with the Training Lead and Business SME to ensure training materials are up-to-date.

Job description

Systems Trainer
9 months FTC
£35,000
National Field Based - Must drive as you will be covering the whole of the UK
37.5 hours which will include early mornings and late evenings.

Moto Hospitality Ltd is the largest operator of Motorway Service Areas in the UK, with 55 sites, offering a number of leading high street brands such as M&S Simply Foods, WH Smith, Costa Coffee, Burger King, West Cornwall Pasty and BP Forecourts.

The Retail and Forecourt project is delivering a brand new till software solution in all of our forecourts and WHSmiths units by the end of 2025. At the same time, we are installing new tills, barcode scanners, handheld devices and forecourt pump hardware throughout our estate. We want to take this opportunity to improve on the way we work today, trying to enhance our business processes so that operational colleagues can spend more time with our customers and less time on administrative activities.

Benefits:

Company Car
25 days holiday
Up to 60% discount for you, your partner as well as your family and friends
Enhanced benefits, including maternity, paternity, pension, sick pay and life assurance

Responsibilities

Deliver training across the Moto Forecourts and WHSmith stores for the new systems
Delivery of different ways of training e.g. Cluster site training, Teams training, 121 training as required.
Different levels of training will be required e.g. Duty Manager / Dept Manager / cashier.
Pre installation training, on-site training, and post installation training and support will be required.
Working closely with the Training Lead and the Business SME to deliver the best experience for our site teams.
Assisting with the development of training materials if required by the Training Lead.
Measuring and monitoring of training activities, to include completion of an internal training matrix.
Liaising with the Training Lead and Business SME team to keep up to date with any changes to the training materials / procedures.

As our Trainer, you will have experience of:

Experience of delivering operational training
Ideally you'll have knowledge of ePOS/Till systems and have delivered training on them
Ability to communicate with colleagues of all levels
Collaborative, working with colleagues across the business to gather ideas and feedback
Excellent communication skills to help inform colleagues of the changes coming and support the transition
Confident with technology

Ready to help Moto on its mission to brighten people journeys through life? APPLY NOW!

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