Pre- Sales Solutions Engineer - Federal

Description

About Cellebrite: Cellebrite’s (Nasdaq: CLBT) mission is to enable its customers to protect and save lives, accelerate justice, and preserve privacy in communities around the world. Cellebrite is a global leader in Digital Intelligence solutions for the public and private sectors, empowering organizations to master the complexities of legally sanctioned digital investigations by streamlining intelligence processes. Trusted by thousands of leading agencies and companies globally, Cellebrite’s Digital Intelligence platform and solutions transform how customers collect, review, analyze and manage investigative digital data in legally sanctioned investigations.

The primary mission of a Pre-Sales Solutions Engineer (SE) is to provide technical expertise for the account team during the sales process. You will help accelerate growth and ensure successful positioning of Cellebrite’s end-to-end Digital Intelligence solutions to Federal agencies within the United States. The position will require frequent travel (50-70%) and will report to the Senior Manager of Federal Solutions Engineering. Success requires close collaboration with the Sales, R&D, Product Business Management, Customer Success, and Marketing teams.

Responsibilities: Positioning yourself as a trusted technical advisor to Cellebrite’s customers by:

• Identifying current and future customer requirements by establishing personal rapport and understanding technical goals and challenges.
• Providing customers with insight into how Cellebrite’s solution portfolio can address market trends and help drive customer missions forward.
• Explaining & demonstrating the value of solutions, including technical, financial, and operational improvements for customers.
• Capturing feedback and effectively communicating it to the relevant internal resources.
• Working closely with Account Executives to develop and execute account strategies, highlighting discovered whitespace and growth opportunities.
• Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Supporting industry tradeshows and conferences to engage with the community and evangelize the value of Cellebrite’s latest solutions and technologies.
• Gathering requirements and delivering pilots and special projects.
• Collaborating with peers, including Solutions Engineers, Architects, Subject Matter Experts, Product Management, and Sales.

Requirements

• Experience designing and implementing complex software solutions in customer environments
• Experience working with Law Enforcement, Federal, or Military agencies preferred – especially agencies within the Department of Homeland Security or the Department of Justice
• This is a Remote position and will require frequent travel (50-70%)
• Bachelor’s Degree or equivalent experience
• Four years of Solutions Engineering or Customer Success experience preferred
• Exceptional skills in public speaking and presentation
• General Information Technology background – experience with Windows/Linux environments, networking, SaaS, PaaS, IaaS, and storage systems
• Strong business analytical skills
• Strong cross-functional leadership skills
• Strong project management skills

Cellebrite is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.