Offer summary

Qualifications:

Bachelor's Degree in a related field is required., 3 years of experience in medical device and/or clinical settings is necessary., Proven expertise in MS Office Suite and good communication skills are essential., Moderate knowledge of cardiovascular science and medical device regulatory requirements is preferred..

Key responsabilities:

Develop and provide clinical education materials and insights throughout clinical investigations.

Educate and train physicians and hospital staff on device handling and procedures.

Responsible for upselling in key strategic accounts and developing training materials.

Validate software and hardware updates in the field and review clinical support activities regularly.

Job description

Develops clinical education materials in connection with clinical investigations including providing education and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.

Key Responsibilities:
• Provide education on all aspects on one technology of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants including full certification for independent case support
• Educate and train physicians, hospital personnel and hospital staff on all aspects of technical matters related to products and procedures including imaging through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs on one technology.
• Responsible for upselling in key strategic accounts working in conjunction with Business Managers
• Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.
• Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOP
• Validate software and hardware updates in the field as applicable
• Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with cross-functional teams (e.g., sales)
• Other incidental duties

Education and Experience:
Bachelor's Degree in in related field Training experience in clinical / technical environment Required
Other: 3 years years experience of previous related medical device and/or clinical experience Required

Additional Skills:
• Proven expertise in MS Office Suite and ability to operate general office machinery
• Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills
• Good problem-solving and critical thinking skills
• Moderate knowledge and understanding of cardiovascular science
• Moderate understanding of cardiovascular anatomy, pathology and physiology including the applications and “language” of the market and Edwards Lifesciences
• Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
• Moderate imaging analysis software skills (e.g. 3Mensio, TomTec, Vitrea, Circle VI, etc.)
• Ability to manage confidential information with discretion
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control