Location: Home-Based, United Statees
Position Summary:
The Services Manager at Bentley Systems will lead a professional services team within the Americas region focusing on services for the Bentley Infrastructure Cloud (ProjectWise and Synchro), ensuring the timely delivery of high-quality technical services that meet Bentley software users’ goals. As a Services Manager, you will manage the team of software consultants to align with company objectives while enabling users’ success with Bentley software.
Your Day-to-Day:
- Lead a diverse and virtually organized Services team to meet both team and company objectives
- Manage team members’ assignments and schedules to meet utilization targets according to team and corporate priorities.
- Oversee Services initiatives, whether directly managed by own team, self, or other colleagues at Bentley.
- Coordinate and prepare services and training related proposals including scoping, estimates, schedules and financial parameters.
- Foster a spirit of teamwork and unity among team members and with adjacent teams.
- Provide business reports to the Services Director and other company leadership.
- Empower team members to take responsibility for their jobs and goals creating accountability.
- Provide performance evaluations for the team through structured performance appraisals and regular feedback.
- Guide and direct team members in the area of career development.
- Consciously create a workplace culture that is consistent with the overall Bentley mission and values.
- Maintain employee work schedules including training, holidays and paid time off, and cover for absenteeism.
- This is a full-time role expected to work 40 hours per week based out of the United States.
- Travel to customer sites, user conferences, internal meetings may be required.
- Requires sitting or standing at will while performing work on a computer (or any other physical requirements).
- Communication through virtual communication tools, such as Microsoft Team is required.
What You Bring to The Team:
- Bachelors degree or closely related degree is required.
- 3 - 5 years of experience in a similar role in an associated industry where ProjectWise is used, or direct experience using ProjectWise while leading a team.
- Strong leadership skills and experience managing a team. Management experience of a virtual team is beneficial.
- Ability to travel domestically approximately up to 25% of the time.
- Excellent written and oral communication as well as strong presentation skills, with the ability to explain complex issues and solutions to audiences of different levels of knowledge and seniority.
- Strong teamwork and interpersonal skills, ability to build and maintain relationships internally and externally.
- Strong problem solving and organizational skills. Ability to quickly adapt to change.
- Excellent analytical skills with the ability to think strategically as well as implement tactically
- Excellent communication and presentation skills and the ability to work at all levels of the organization
- Exceptional time management, prioritization, and multitasking skills; ability to quickly adapt and react to changing circumstances and demands with high attention to detail.
- English language is required. Spanish language is beneficial.
What We Offer:
- A great Team and culture – please see our Recruitment Video.
- An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
- Competitive Salary and benefits.
- The opportunity to work within a global and diversely international team.
- A supportive and collaborative environment.
- Colleague Recognition Awards.
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About Bentley Systems
Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent’s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems’ 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries.
www.bentley.com
Equal Opportunity Employer:
Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.
Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination
Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice
Request an Accommodation:
As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com
