Zscaler Engineer (SME)

Zscaler Engineer (SME)

Description -

Job Title:  Zscaler Engineer (SME)

As the world around us becomes more connected and digital, there are increased opportunities for fraud and disruption due to cybersecurity attacks. The need for companies, products, and services to be secure is more important than ever in this constantly changing landscape.

Are you passionate about keeping good people safe from bad actors?  We are too!  We are HP Cybersecurity, and we are tasked with the security of the HP enterprise.  As HP continues our digital transformation, the work of the cybersecurity professional is never complete and is always interesting.  Come be a part of making a difference with us!

The Zscaler Engineer is responsible for developing and supporting the company’s Zscaler environment. This role involves monitoring the effectiveness of existing controls and identifying opportunities for improvement.

The ideal candidate will have subject matter expertise in using Zscaler for data loss prevention, a background in cybersecurity, and understanding of secure network operations, strong analytical skills, and the ability to collaborate across teams.

This is a full-time, remote position with flexibility, though occasional meetings outside of core working hours may be required.

What a Zscaler Engineer (SME) does at HP:

• Performs maintenance and support for existing Zscaler tools and develops integrations to enhance workflows and automation with other company technologies.
• Contributes to the continuous improvement of HP’s Data Loss Prevention tools and methods by gathering requirements, proposing solutions, and implementing necessary changes.
• Monitors policies and alerts for effectiveness and investigates potential misconfigurations to minimize false positives.
• Creates and maintains comprehensive documentation for processes and assists in preparing training materials, delivering training and mentoring as needed.
• Collaborates with other teams to ensure smooth hand-offs and foster strong partnerships
• Prepares and presents reports, identifying and communicating key insights and potential risks.
• Monitors industry cybersecurity threats, best practices, regulatory changes, corporate updates, and geopolitical developments that impact security.

• Advises on improvements to data handling procedures and implements strong governance practices.

Individuals who thrive in this role at HP typically have:

• 8–10 years of experience in configuring, administering, troubleshooting, and using Zscaler technologies for data loss prevention.
• Proven success in implementing automated processes and building integrations with Zscaler and other common technologies, such as ServiceNow and BigID.
• Relevant Zscaler certifications preferred; technical security/networking certifications (e.g., CISSP, CCNA Security) are a plus.
• Results-driven with strong analytical skills and the ability to connect the dots for better decision-making.
• Fluent in English, with strong oral and written communication skills.
• Effective team player with the ability to collaborate across various organizational levels and with diverse stakeholders.
• Strong responsiveness, organizational, and time management skills.
• Proactive and creative in identifying and resolving problems.

About the team:

The Cybersecurity Data Loss Prevention team is a developing group of cyber security professionals who collaborate with all disciplines within Cybersecurity as well as business and functional stakeholders as trusted advisors to effectively manage cyber security risks to the business.

Knowledge & Skills

• Zscaler Administration
• Data Governance
• Data Loss Prevention (DLP)
• Data Analysis & Risk Identification
• Process Automation
• Issue Tracking & Troubleshooting
• Cloud Security
• Network Security
• Incident Response

Cross-Org Skills

• Effective Communication – Clearly conveys ideas and collaborates across teams.
• Results-Oriented – Focuses on achieving goals and delivering measurable outcomes.
• Learning Agility – Quickly adapts to new challenges and acquires new skills.
• Digital Fluency – Proficient in leveraging digital tools and technologies for efficiency.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement