Part-Time Online Course Facilitator, Technical Product Management

Department Summary

As Cornell University’s online learning unit, eCornell delivers online professional certificate courses to individuals and organizations around the world. Courses are personally developed by Cornell faculty with expertise in a wide range of topics, including data analytics, management, marketing, human resources, leadership, and STEM. Students learn in an interactive, small cohort format to gain skills they can immediately apply in their organizations, while earning a professional certificate from Cornell University. eCornell has offered online learning courses and certificate programs for 15 years to over 130,000 students at more than 2,000 companies.

The Opportunity

 We are seeking experienced professionals to join our team as Course Facilitators. Facilitators are not course authors or adjunct faculty but are vital to ensuring the effective delivery of content created by Cornell faculty. In this role, you will complement our asynchronous course content by leading engaging live sessions, providing personalized and constructive feedback (both written and recorded video), and fostering meaningful connections with students. If you're passionate about fostering impactful online learning experiences and excel at authentic student engagement, please apply today and become an integral part of the eCornell team! This is a casual, non-benefits eligible position. To be considered for this position, please include a cover letter with your application materials.

Cover letter instructions [IMPORTANT]

As part of the Course Facilitator position at eCornell, video interaction with students is a key component of the role. Facilitators are expected to engage with students through live video sessions and in response to project submissions. Video interactions allow facilitators to better engage with students, provide real-time feedback, and create an inclusive and personable learning experience.

As such, we encourage applicants to submit a video response to the question below using Loom. While submitting the video is optional, it is highly encouraged.

• Answer the following question in a short video (3 minutes max):

What excites you most about facilitating at eCornell, and how would you bring that enthusiasm into your interactions with students?

• Record your response using Loom (free service).

• Copy and paste the video link into your cover letter.

Important Notes:

• eCornell will not store or download your video; it remains on your personal Loom account.

• Video submissions are assessed solely based on communication, clarity, and engagement—not on personal characteristics unrelated to job performance.

Program-Specific Focus

We are currently seeking facilitators for certificate programs in the following disciplines.

Technical Product Management

• Navigating Technical Product Management

• Develop a Data-Driven Product Strategy

• Optimizing Product Strategy Using Analytics

• Analyzing and Communicating Consumer Insights

• Applying Project Methodologies to Technical Products

• Creating a Compelling Value Offering

Key Responsibilities:

• Engage Students: Lead dynamic live discussions that foster interaction and deepen understanding.

• Provide Feedback: Deliver clear, constructive, and authentic feedback on student submissions, including recorded video responses.

• Facilitate Effectively: Manage online discussions, respond promptly to student inquiries, and track student progress.

• Commitment: Facilitate a minimum of 1-2 courses per month with consistent engagement and preparation.

• Onboarding and Training: Complete an in-depth onboarding program, including shadowing live courses, participating in debrief sessions, and mastering the assigned certificate program.

• Continuous Improvement: Engage in ongoing training and professional development to stay current with emerging learning methodologies, educational technologies, and best practices in online facilitation.

Required Qualifications:

• Relevant graduate degree and 5+ years of professional experience, or bachelor’s degree and 10+ years of experience in the course discipline.

• Exceptional communication skills, both written and verbal.

• Ability to deliver authentic, concise, and impactful feedback.

• Proficiency with online learning tools (e.g., Canvas, Zoom) and technology for instruction.

• Experience using Python

• Cover letter is required

Preferred Qualifications:

• Leadership or strategy advisory experience.

• Experience managing teams and coaching professionals.

• Previous experience in online instruction or facilitation.

• Loom video submission with application

**Sponsorship for employment visa is not available for this position**

What We Offer:

• Comprehensive onboarding and training program to set you up for success.

• Access to ongoing professional development resources and periodic training updates.

• Opportunities to contribute to an exceptional online student experience.

• A collaborative and supportive facilitator community.

• This position is based in Ithaca, New York, however, the successful applicant may perform this role remotely anywhere within the United States. The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State. 

We look forward to learning more about you!

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