Offer summary

Qualifications:

High school diploma or GED required, with some college preferred., Minimum of three years of related work experience in an office environment., Knowledge of policy processing procedures and applicable insurance products is essential., Good interpersonal and communication skills, with proficiency in Microsoft Office Suite..

Key responsabilities:

Process new and renewal insurance applications accurately and timely.

Assist underwriters by communicating with agencies and handling routine matters.

Perform data entry and verify compliance with state requirements for insurance applications.

Issue and assemble policies upon underwriter approval and manage cancellations or reissues as needed.

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Under general supervision, is responsible for the timely and accurate processing of new and renewal insurance applications. Utilizes routine underwriting procedures on assignments of low complexity or of a repetitive nature. Provides high-level support to underwriters.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:
Within designated authority and following established procedures, performs routine selection, evaluation, and pricing of the least complex risks.
Assists underwriters by communicating with agencies on routine matters.
Requests underwriting and/or state mandated requirements, based on guidelines.
Performs data entry of insurance application, including verification of information provided and compliance to state requirements.
Issues and assembles policies upon receipt of underwriter approval.
Upon request from underwriters, processes cancellations, declinations and reissues of policies.
Upon request from underwriters, may review underwriting requirements and may recommend acceptance or denial utilizing preset procedures.
May provide assistance and/or training to other Underwriting Technicians.
May assist in special project work.
May update the underwriting system.

Reporting Relationship
Supervisor or Manager

Skills, Knowledge and Abilities

Knowledge of policy processing procedures and documentation.
Knowledge of applicable insurance products.
Good interpersonal and communication skills.
Demonstrated ability to work at high levels of productivity and quality.
Ability to work independently on multiple tasks.
Knowledge of Microsoft Office Suite as well as other business-related software.

Education and Experience

High school diploma, GED or equivalent experience. Some college preferred.
Typically a minimum three years of related work experience in an office environment.

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In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.

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