Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.
Every day, Cambia’s dedicated team are living our mission to make health care easier and lives better. As a member of the Membership team, our Supervisor of Membership supports members, providers, groups and various internal departments by mentoring staff, monitoring workflow, maintaining performance measures and ensuring timely and quality enrollment/billing processing while adhering to State, Federal and company guidelines.
As a people leader, you are willing to learn and grow, understanding that leadership is a craft that is continuously honed as you support your team and the lives that depend upon us.
Bachelor’s degree in Business Administration or related field (preferred but not required)
3 years of accounting related experience, preferably in the healthcare industry Leadership/supervisory experience or the equivalent combination of education and experience.
Skills and Attributes:
Demonstrated competency in setting priorities for a team and overseeing work outputs and timelines, including scheduling, attendance, meeting facilitation, work inventory and issue resolution.
Ability to effectively develop, train and lead a team (including employees who may be in multiple locations or work remotely) and assist in the development of productivity, quality and service standards.
Demonstrated analytical skills, ability to identify problems, trends; develop solutions and implement a course of action.
Ability to communicate effectively, verbally and in writing with all levels of the organization; to include strong customer service skills and the ability to work with internal and external groups or parties.
Knowledge of the insurance industry and related regulations and mandates.
Working knowledge of accounts receivable.
Ability to organize, plan and prioritize assignments within multiple projects.
Experience in an environment where you have balanced high volume production with quality service in a processing center, with proven ability to effectively manage performance while creating an environment for service excellence.
Leads team operations through strategic work assignment, goal setting, and performance monitoring, while ensuring compliance with LOS, URAC, and departmental standards through regular 1:1 and team meetings, maintaining accurate billing/reconciliation processes according to company timelines.
Drives talent management initiatives including staff selection, training, coaching, and performance reviews, while fostering professional development and serving as a key resource for issue resolution and cross-departmental collaboration.
Oversees documentation and process improvement by maintaining reference manuals, procedural guidelines through Change Management Committee, while leading division projects and analyzing data for presentation to leadership.
Partners with project managers to implement solutions, translate business requirements, and drive process improvements, ensuring effective communication and project execution across all initiatives.
Compliance with all regulatory standards and medical policies.
#LI-remote
The expected hiring salary range is $62,050 - $83,950 a year depending on skills, experience, education, and training; relevant licensure / certifications; and performance history.
The bonus target for this position is 10%. The current full salary range for this role is $57,000 - $94,000.
About Cambia
Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.
Why Join the Cambia Team?
At Cambia, you can:
We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.
In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:
Learn more about our benefits.
We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.
We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.
If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.
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