Senior Engineering Manager, Customer Platform

We are looking for a Senior Engineering Manager to lead our Customer Platform team. Our Customer Platform team builds the platform that supports our Product teams, including Authentication, Authorization, Messaging and other important cross-cutting business services.

In this role you will solve high-impact complex technical problems that affect millions of users every day. You will work with a talented group of engineers who are passionate about building secure, scalable, and user-friendly systems. You will have the opportunity to shape the future of our platform, tackle challenges at the intersection of security, scale, and compliance, and collaborate with stakeholders across the company.

As a Senior Engineering Manager, you’ll get to:

• Support and mentor a diverse group of engineers, helping them grow as technologists and leaders.
• Be responsible for continuously improving your team’s productivity and ensuring the success of our platform in a fast-paced environment.
• Manage and prioritize new feature development, ongoing support, and technical debt for large-scale ad serving systems.
• Guide your team through in-depth technical planning discussions with engineers, product, and design; empower them to make effective decisions on platform architecture and implementation.
• Remove roadblocks for your team, escalating when you need additional context or direction.
• Promote a culture of feedback and transparent communication, ensuring your team remains tightly aligned with Branch’s goals.
• Establish measurable goals for your team’s productivity, including metrics that measure platform health (latency, uptime, fill rate, revenue, etc.).
• Coordinate with other engineering managers and directors across the organization to architect and implement complex systems that integrate with the entire Branch product suite.
• Champion best practices for performance, reliability, and security of the platform, ensuring we can handle real-time traffic spikes.

You’ll be a good fit if you have:

• 10+ years of experience in building and scaling products in fast-paced environments.
• 5+ years of experience as an engineering manager or technical lead who has coached and mentored other engineers.
• Proficiency in Java, with the willingness to dive into any language or technology as needed.
• A strong ability to follow through, stay organized, and juggle multiple tasks without losing track of anything. You have a keen sense of prioritization, and can align day-to-day tasks with larger strategic initiatives.
• A self-starter mindset: ownership, accountability, initiative, and urgency. You have excellent communication skills, both within and outside of the team. You thrive in a fast-paced environment, bringing order to chaos, identifying, and solving emergent issues proactively.

For this role, we're looking for candidates in the Denver metropolitan area for a remote position. We plan to grow our team and presence in Denver over time. This role does not qualify for relocation or visa sponsorship. Applications for this position will be open until Friday, March 21st. 

In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role, if based in Colorado is $197,000 to $251,000.

Please note that this information is provided for those hired in Colorado only. Compensation for candidates outside of Colorado will be based on the candidate’s specific work location. 

Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above.