Well-Being Coach

ComPsych ® Corporation is the world’s largest provider of mental health services and GuidanceResources ® for life . Fueled by a commitment to relentless innovation and a comprehensive approach to care, ComPsych provides services to more than 78,000 organizations and 163 million individuals across 200 countries. Under our GuidanceResources ® brand, our personalized and fully integrated programs include behavioral health, absence management, and wellness journeys, which empower employees to lead healthier and more productive lives, while driving organizational excellence. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health needs.

Job Summary

The Well-Being Coach will consult with clients on topics related to physical and emotional well-being as well as support and contribute to departmental project and program ideation, development, and enhancements.

Primary Responsibilities

• Connect with clients via phone or video utilizing evidence-based skills and practices
• Conduct client-led coaching sessions, providing support around physical and emotional well-being topics
• Well-versed in nationally recognized, standardized health guidelines around nutrition and exercise
• Work efficiently within a structured and fast-paced environment
• Identify and provide appropriate resources for clients' presenting issues
• Maintain complete and accurate documentation of cases and metrics in our proprietary database
• Demonstrate a comprehensive understanding of the product portfolio (including EAP counseling, work-life, legal, and financial services) and make appropriate cross-referrals
• Utilize established coaching frameworks including motivational interviewing, active listening, and goal setting to foster self-awareness and sustainable behavior change
• Comfortable supporting clients navigating complex emotions, focusing on coaching the individual rather than fixing or solving the problem
• Educate clients about the coaching process and set appropriate expectations within the scope of coaching
• Facilitate online group coaching sessions, group coaching, and webinars
• Participate in the development of client education materials and other forms of content creation
• Contribute to the ideation and development of program enhancements and demonstrate the ability to effectively manage and complete assigned projects
• Take part in ongoing continuing education and ongoing collaborative peer meetings with fellow coaches
• Other duties as assigned
  
  

Job Qualifications

• Bachelor's degree in physical or behavioral health field required, Master's degree preferred
• 1-2 years related work experience required
• Superior active listening and coaching skills and a demonstrated ability to be empathetic to client concerns
• Recognized Coaching Certifications preferred: Wellcoaches, Catalyst Coaching, NBC-HWC, ICF, Certified Health Education Specialist
• Additional certifications are a plus: Personal Trainer, Registered Dietitian, Yoga/Meditation Instructor
• Outstanding customer service skills
• Sound judgment and critical thinking skills in order to resolve client issues effectively
• Strong attention to detail and ability to multi-task
• Excellent organizational skills, highly self-motivated, and dependable
• Proficiency in Microsoft Office Suite
• Flexible day and evening hours are required to meet client availability
  
  

Benefits And Perks

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• Competitive pay with annual increases
  
  

EEO

ComPsych celebrates diversity and is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.