5+ years of experience in product management, particularly in healthcare services or physician practice organizations., Strong analytical skills to understand business needs and translate them into technical specifications., Excellent communication and interpersonal skills, especially in presenting to senior executives., Ability to think strategically and manage change in a fast-paced environment..
Key responsabilities:
Map, analyze, and redesign workflows to streamline operations and enhance service delivery.
Identify inefficiencies in processes and collaborate with teams to propose solutions for operational performance.
Monitor redesigned processes and iterate based on feedback and performance data.
Collaborate with cross-functional teams to ensure product and process developments align with company goals.
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Unified is accelerating meaningful change in women’s healthcare by building healthy, innovative and mission-driven businesses to meet the comprehensive needs of women across the entirety of their health journey. Founded in 2009, Unified’s business affiliates support more than 2,600 providers across 22 North American markets and remain an indispensable source of business knowledge and innovation to transform women’s healthcare. Its four businesses remain top in their field, including the largest ObGyn physician practice management platform in the United States, the global pioneer in fertility treatment and science (CCRM Fertility), the leading women’s maternity analytics platform that directly improves birth outcomes (Lucina), and the nation’s leading virtual menopause clinic provider (Gennev). For more information, visit unifiedwomenshealthcare.com.
Unified Women’s Healthcare is a company dedicated to caring for Ob-Gyn providers who care for others, be they physicians or their support staff. A team of like-minded professionals with significant business and healthcare experience, we operate with a singular mindset - great care needs great care. We take great pride in not just speaking about this but executing on it.
As a company, our mission is to be an indispensable source of business knowledge, innovation and support to the practices in our network. We are advocates for our Ob-Gyn medical affiliates - enabling them to focus solely on the practice of medicine while we focus on the business of medicine.
We are action oriented. We strategize, implement and execute - on behalf of the practices we serve.
Reporting directly to the Senior Vice President, Business Transformation, the Senior Manager of Product Development will play a key role in driving the evolution and roadmap of patient, provider, and employee experiences within Unified Women’s Healthcare. This role will focus on the continuous improvement of workflows, process design, and technology enablement to support more efficient and effective operations, ultimately enhancing stakeholder experiences. The Senior Manager will collaborate with cross-functional teams to map workflows, redesign processes, and implement technology solutions to enable smoother operations and drive positive outcomes for patients, providers, and employees.
The ideal candidate will have healthcare experience, particularly in product development, with a strong understanding of process optimization and the use of technology to improve the patient and provider journey. This individual will be able to manage change effectively within a dynamic, fast-paced environment while contributing to meaningful operational improvements.
Responsibilities
Support the mapping, analysis, and redesign of workflows across patient, provider, and employee touchpoints to streamline operations and improve service delivery
Identify inefficiencies and roadblocks in current processes and collaborate with internal teams to propose solutions that improve operational performance, patient and provider experience, and employee satisfaction
Monitor the effectiveness of redesigned processes and iterate based on feedback and performance data
Assist in identifying and implementing technology solutions to enhance workflow efficiency and support the broader patient, provider, and employee experience
Collaborate with operational, clinical, and IT teams to ensure product and process developments align with company goals and enhance overall service delivery
Communicate and collaborate with stakeholders at all levels to drive alignment and ensure successful product and process implementation
Provide regular updates to senior leadership regarding product development progress, challenges, and opportunities for improvement
Qualifications
5+ years of experience in product management, with a focus on healthcare services or physician practice organizations
Ability to analyze processes to understand business needs and translate business requirements into technical specifications
Ability to collaborate effectively across teams and with executive leadership
Excellent communication, presentation, and interpersonal skills, particularly in preparing and presenting to senior executives
An entrepreneurial approach and an ability to think strategically while balancing day-to-day execution in a fast-paced, evolving environment
Strong problem-solving skills and the ability to lead by example in complex, dynamic environments
Ability to travel up to 30% at times
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.