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Technical Expert Austria, Switzerland and CSEE

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Fluency in English and German., Proven expertise in the façade/roofing industry construction., Experience in technical training and claims management., Strong stakeholder engagement and multitasking abilities..

Key responsabilities:

  • Provide expert technical advice and conduct technical training across the region.
  • Collaborate with Sales Managers to ensure customer orientation and service excellence.
  • Deliver feedback to support the identification of new opportunities within the region.
  • Manage technical claims and ensure all technical assets are accurate and up to date.

Etex logo
Etex XLarge http://www.etexgroup.com
10001 Employees
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Job description

Job description:

At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as Technical Expert covering regions of Austria, Switzerland and Central South East Europe (Ideal location Austria, with regular travel)

We’re looking for a skilled technical professional with expertise in the façade/roofing industry. If you’re a proactive expert ready to make an impact, we’d love to hear from you!

What you’ll do:

  • Provide expert technical advice, conduct technical training, and manage technical claims across the region.
  • Collaborate closely with Sales Managers in Central and Eastern Europe to ensure strong customer orientation and service excellence.
  • Deliver regular feedback to the line manager to support the identification of new application, product, solution, and service opportunities within the region.
  • Support certification and testing activities relevant to the region.
  • Ensure all technical assets are accurate, up to date, and provide input when updates or new materials are required.
  • Work remotely, with regular international travel within the region as part of the role. 

What you’ll bring:

  • Fluency in English and German
  • Proven expertise in façade/roofing industry construction
  • Experience in technical training and claims management
  • A self-driven professional – You take initiative, manage your own schedule, and thrive in an environment where you balance multiple technical requests and priorities.
  • Strong stakeholder engagement skills – You’re confident working with cross-functional teams, customers, and partners, building trust through your technical knowledge and reliability.
  • Excellent multitasking and problem-solving abilities – You know how to prioritize tasks, stay organized, and deliver solutions in a fast-paced, project-driven environment.

Why join us?

  • We are named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023!
  • Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
  • Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions
  • We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination
  • Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).

 

Required profile

Experience

Spoken language(s):
EnglishGerman
Check out the description to know which languages are mandatory.

Other Skills

  • Multitasking
  • Problem Solving
  • Teamwork
  • Communication

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