Head of BI, Insights and Data Governance

This pivotal leadership role within our organisation requires a visionary who can provide clear, trusted, and visible leadership for our BI, Insights, and Data agenda. The successful candidate will collaborate closely with the Division's Transformation Lead to innovate and enhance service delivery, optimising our common data architecture and AI to drive efficiency.

You will effectively lead the development and improvement of the Capita Public Services BI, Insights and Data provision. You will create and manage a centre of excellence to provide guidance to all Divisional businesses to ensure standardisation of approach, adoption of tools and technologies to deliver efficiencies and excellent client outcomes and share best practice. The role will also work with Group Data colleagues to ensure minimum data standards are met across the Division.

We're truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds. What you'll be doing:

• Delivering BI and MI best practice across process, skills, and systems, working closely with the Chief Data Office within Capita Group
• Identifying skills and knowledge gaps and identifying actions to remediate, working with Group and Divisional colleagues to deliver improvements
• Delivering analytics best practice, including analytics as a service to clients to be used across the division
• Leading the professional function of BI, MI and Data Governance
• Ensuring divisional adherence to the Group data strategy, working with both Group and Divisional colleagues to further shape and improve our approach to data management and delivery across Capita
• Driving effective Data Governance across the division

What we're looking for:

• Experience of operating in a large-scale business process out-sourcing environment
• Experience of delivering market-leading consulting or operational best-practice in MI/BI delivery
• Demonstrable Leadership credentials and experience leading virtual teams to achieve results without direct control of resources
• A proven track record of delivering data-driven solutions that generate insight and facilitate evidence-based decision making
• Familiar with best practice data governance techniques
• A background in inspiring and leading teams operating in a variety of data disciplines, including, data management, data engineering, business intelligence and analytics
• A proactive, confident problem solver and leader who prefers general direction rather than close management
• ILM Level 7, would be an advantage
• Must be able to obtain Security Clearance (SC)

About Capita Public Services (CPS):

Capita Public Service delivers vital services nationwide that impact people's lives. From supporting disabled students to access higher education; to modernising training for the Royal Navy and Fire Fighters. From supporting some of the UK's most vulnerable people through our health, welfare and local public service teams; to helping school children safely cross the road. Every day, our teams go above and beyond to deliver exceptional service to our clients and make a positive impact on society.

What's in it for you?

• Offering a salary of up to £85,000, dependant on experience
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• A discretionary management bonus
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Homebased role with travel to sites, as and when required

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com