Offer summary

Qualifications:

High-level English proficiency (both written and spoken), Strong multitasking abilities, Good communication skills to handle diverse inquiries, Ability to work efficiently under pressure..

Key responsabilities:

Track and trace shipments in real-time.

Assist truck drivers and customers with inquiries.

Answer phones and emails to respond to inquiries.

Communicate with clients and drivers to provide updates.

Job description

Role Overview:

We are looking for a Customer Care Representative to work for a logistics company based

in USA in order to provide help in resolving any issues or inquiries truck drivers may have.

Including tracking shipments, answering phones and emails, and communicating with

clients.

Key Responsibilities:

 Track and trace shipments in real-time.
 Assist Truck drivers and Customers.
 Answer phones and emails to respond to inquiries.
 Communicate with clients and drivers to provide updates.

Ǫualifications:

 High-level English proficiency (both written and spoken).
 Strong multitasking abilities.
 Good communication skills to handle diverse inquiries.
 Ability to work efficiently under pressure.
 Excellent organizational skills to manage multiple tasks simultaneously.

Desired Tools/Knowledge:

 Familiarity with transport management systems (TMS).
 Experience using shipment tracking software. (Desired)
 Proficiency using Microsoft Office Suite (Excel, Word, Outlook).
 Knowledge of logistics operations and the US market is a plus.

About the Position:

 Working Hours: Monday to Friday, 9 AM to 6 PM (EST time zone GMT -4).
 Work Arrangement: 100% remote, Contractor mode.
 Competitive Salary: Offered in USD.
 Work Environment: Dynamic and collaborative.
 Professional Growth: Opportunities for career advancement.

If you meet the requirements and are interested in this exciting opportunity,

please send your resume and salary expectations to hr@rehire.ar.

Required profile