• Make outbound collection calls in a professional manner while keeping and improving customer relations.
• Resolve customer billing problems.
• Collect customer payments.
• Identify issues attributing to account delinquency and discuss them with management.
• Review and monitor assigned accounts and all applicable collection reports.
• Provide timely follow-up on payment arrangements.
• Evaluate Cash Sales accounts.
• Update customer information, including purchase order numbers, contact names, credit card information, and phone numbers in Sage 100.
• Perform additional tasks as assigned by leadership.
Qualifications
• A high school diploma is required.
• Minimum of 2 years of corporate collections experience, including interaction with a large customer base.
• Strong communication, problem-solving, and analytical skills.
• Strong attention to detail to provide accuracy of work.
• Experience and adaptability to computer software (i.e., Word, Excel, etc.)
• Ability to communicate professionally via phone calls.
• Ability to lift up to 10 lbs.
CrewBloom
TSMG Holding
TSMG Holding
TSMG Holding
LXT