Offer summary

Qualifications:

Certified Medical Assistant (CMA) or equivalent required., 2-3 years of experience in a medical office, preferably in chronic care management or telehealth., Proficiency in EMR systems and medical terminology is essential., Strong verbal and written communication skills; bilingual in Spanish is highly preferred..

Key responsabilities:

Assist patients by providing information, coordinating services, and offering support remotely.

Conduct outreach to patients for follow-ups, wellness checks, and care coordination.

Maintain and update medical records, ensuring accuracy in electronic medical records (EMR) systems.

Support physicians and care managers by relaying patient updates and scheduling appointments.

Job description

Join Our Team at Doral Health & Wellness!

At Doral Health & Wellness, we are dedicated to providing high-quality, patient-centered care to the Brooklyn, New York community. As part of our commitment to innovation and excellence, we are expanding our Chronic Care Management (CCM) program and are seeking a Remote Medical Assistant to support our care management team.

If you have a passion for patient care and experience in chronic care management, we’d love to hear from you!

Key Responsibilities

Assist patients by providing information, coordinating services, and offering support remotely.
Conduct outreach to patients for follow-ups, wellness checks, and care coordination.
Maintain and update medical records, ensuring accuracy in electronic medical records (EMR) systems.
Support physicians and care managers by relaying patient updates, scheduling appointments, and ensuring smooth care transitions.
Educate patients on managing chronic conditions and adhering to treatment plans.
Maintain patient confidentiality and comply with HIPAA and healthcare regulations.
Monitor and manage inventory of medical supplies for remote support, if needed.
Stay updated with industry best practices in telehealth and chronic care management.

Qualifications

Certified Medical Assistant (CMA) or equivalent.
2-3 years of experience in a medical office, preferably in chronic care management or telehealth.
Proficiency in EMR systems and medical terminology.
Strong verbal and written communication skills.
Bilingual in Spanish highly preferred.
Experience working in a remote healthcare setting is a plus.

Compensation & Benefits

Pay Rate: $22 per hour
Comprehensive Benefits Package:

Health, Dental, and Vision Insurance
Paid Time Off & Holiday Pay
401(k) Retirement Plan
Life and Disability Insurance

Why Join Doral Health & Wellness?

At Doral, we offer a supportive, patient-focused environment where you can make a real impact in the lives of those managing chronic conditions. If you're looking for a remote opportunity to help improve patient outcomes and grow in your career, apply today!

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