Offer summary

Qualifications:

Experience in virtual sales or customer service is essential., Strong communication skills in spoken and written English are required., Proficiency in CRM systems and VoIP phone software is necessary., Strong organizational and follow-up skills are important for managing leads..

Key responsabilities:

Handle all incoming leads and inquiries via phone, email, and online platforms.

Qualify potential customers and provide accurate moving service estimates.

Follow up with prospective customers to close deals and increase bookings.

Maintain detailed records of leads and booked services, and assist in documenting sales processes.

Job description

Hey Lieu is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.

Position Overview

We are seeking a highly motivated and sales-driven Virtual Sales Representative to handle inbound leads, provide estimates, and manage follow-ups for a growing moving company. This role is critical in booking services, increasing revenue, and ensuring a smooth sales process.

The ideal candidate should have strong communication skills, experience in virtual sales, and the ability to manage multiple leads simultaneously.

Key Responsibilities

Inbound Sales & Lead Management

Handle all incoming leads and inquiries via phone, email, and online platforms.
Qualify potential customers and provide accurate moving service estimates.
Schedule on-site estimates for the sales manager when required.
Follow up with prospective customers to close deals and increase bookings.

Customer Relationship Management

Maintain detailed records of leads and booked services.
Manage customer follow-ups and upselling opportunities.
Transfer non-sales inquiries (claims, customer service issues) to the appropriate departments.

Sales Process Optimization

Assist in documenting sales processes and updating training materials.
Utilize CRM tools to track and manage customer interactions.
Ensure smooth handover of scheduled jobs to operations.

Performance & Revenue Goals

Work towards achieving competitive commission-based sales targets.
Provide feedback on sales strategies and suggest improvements.

Preferred Skills & Qualifications

Experience in virtual sales, customer service, or lead conversion.
Excellent spoken and written English with strong communication skills.
Ability to handle objections and close deals efficiently.
Proficiency in CRM systems and VoIP phone software.
Strong organizational and follow-up skills.

About The Client

This company is a fast-growing moving service provider looking to enhance its sales process by adding a dedicated virtual sales team member. They value efficiency, customer satisfaction, and a results-driven sales approach.

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