Offer summary

Qualifications:

Exceptional quantitative skills with a proven track record in research techniques., Strong communication skills in both English and Japanese, with native-level proficiency in Japanese., Experience in leading multi-country projects and a deep understanding of the marketing and communications environment., Ability to generate innovative research solutions and proactively address clients' business questions..

Key responsabilities:

Oversee multi-country projects and manage the financial health of the team budget.

Develop marketing strategies in partnership with the Managing Director to achieve business goals.

Act as a trusted advisor for key client relationships, ensuring client satisfaction and driving new business efforts.

Lead the integration of new skills and services within Client Servicing to enhance deliverables for clients.

Job description

【企業の特徴】

外資系大手マーケティング会社

【仕事内容】

Role Description

The Director, Client Service has overall responsibility for multi-country projects, the financial health of the team budget and the maintenance of healthy and profitable client relationships.

This role is also jointly responsible for the growth of the Japan business, the quality and satisfaction of the offer provided and positioning of our brand.

Key Outcomes

In partnership with the Managing Director, developing marketing strategies and deployment plans to achieve goals.
Drives the financial performance to achieve revenue and profitability targets
Acts as a trusted advisor, accountable for key client relationships and client satisfaction.
Actively drives the new business efforts in collaboration with Client Service teams and New Business Development team
Aligns and ensures successful implementation of proprietary solutions with the business, implementation of global and regional initiatives.
Works closely with Japan MD and Business Unit heads to generate client solutions that grow the business on strategy.
Feeds into internal strategy and planning by MD and BU Heads;
Leading all aspects of integration of new skills and services through Client Servicing
Enabling Client Service teams to consistently produce best-practice deliverables for clients
Lifting and improving the company’s profile in the Japan marketplace by representing the company as an inspiring leader.
Works to align and integrate various business units such as Qualitative, Media and Digital, New Biz team
Presents a positive vision of the company’s insights within the marketing, advertising, and research communities.

【応募資格】

An exceptional Quantitative practitioner with proven track record and a flair for coaching and mentoring.
Experienced in a range of research techniques and models and keen to learn more.
Holds an expert view and understanding of the business environment within which our insights operates - communications (including creative, media); brand and other relevant areas.
Demonstrates expertise, confidently applies experience and/or is an early thought adopter.
Able to generate (innovative) research solutions to address clients’ business/marketing issues.
Proactively identifies clients’ business questions, brings together our agency partners and external agencies, as appropriate, and provides consolidated views from different data sources.
Strong communicator in English and Japanese
Solid proven experience in leading multi-country projects.
Demonstrates flexibility, agility and a high level of resilience when taking care of the responsibilities of this role.
Embraces change and promotes a work environment that encourages collaboration, creative thinking, and innovation.
Has high ‘visibility’ within the organization.
Is an inspiring role model.

※Japanese level: Fluent – Native level (Equivalent to JLPT N1)

【給与】 1000-1200万円（スキル・ご経験により決定）

【Job Reference ID】: JO-2502-263089

【英語力】: Business level

【日本語力】: Fluent – Native level (Equivalent to JLPT N1)

【待遇・福利厚生】: リモートワーク制度社会保険完備

【休日休暇】: 完全週休二日制（土曜、日曜、祝日）、年末年始休暇、年次有給休暇

【選考プロセス】 : 書類選考、面接数回を予定

雇用形態 : 正社員

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