Salesforce Administrator

Create Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize over 12 billion monthly music streams and have collected over $150 Million in previously unclaimed revenue for artists and labels. Clients include Future, JLo, City Girls, Marshmello, Don Diablo, Trippie Redd, Migos, Universal Music Group, and more.

Job Summary

As a Salesforce Administrator, you play a crucial role in ensuring the optimal use of Salesforce to streamline processes, enhance data quality, and drive productivity. This is a unique role in that the primary skills needed are administrative (declarative config, primarily FLOW), but the ideal candidate will need to be proficient on excel and data clean up to import data to Salesforce. You will have the opportunity to leverage your technical expertise, problem-solving skills, and attention to detail to deliver innovative solutions that meet the evolving needs of Create Music Group. This is a remote and independent contractor position working with a US-based company. You will collaborate with our team virtually while meeting project deadlines.

Responsibilities

• Configure and customize Salesforce according to business needs
• Create and manage profiles, roles, permissions, and flows
• Design and build custom reports, dashboards, and workflows to drive insights and process improvements
• Provide training and support to end-users on Salesforce functionality and best practices
• Stay abreast of Salesforce updates and industry trends to recommend enhancements and optimizations
• Manage Formstack third-party integration and live forms
• Create new Formstack Forms
• Support and maintain existing Salesforce solutions and ensure they continue to meet business needs
• Conduct system testing and troubleshooting to identify and resolve issues
• Data clean up, importing and validation via data loader
• Analyze and assess data from source systems to identify data cleansing and transformation needs.
• Develop and execute effective data mapping strategies to accurately map data from source systems to Salesforce objects and fields.
• Transform and prepare data for Salesforce data migration
• Validate and reconcile migrated data against source data to ensure accuracy and integrity.
• Troubleshoot and resolve any data migration issues
  
  

Qualifications

• Proven experience as a Salesforce Administrator or in a similar role
• Salesforce Certified Administrator (ADM201) certification is required
• Additional experience in Mulesoft or similar tools is a plus
• Strong understanding of Salesforce architecture, data model, and security
• Proficiency in Salesforce Lightning, Data Management, Data Loader and AppExchange tools
• Experience with complex Salesforce implementations / use cases
• Excellent analytical, problem-solving, and communication skills
• Ability to work independently and collaborate effectively with cross-functional teams in other countries
• Detail-oriented with a strong commitment to data accuracy and integrity
• In-depth understanding of the Salesforce data model, including objects, fields, relationships, and best practices for data migration
• Fluency in both spoken and written English is required for this role, as it involves communication with international clients/teams and the ability to read and understand English-language documents
  
  

Pay Scale

• 25,000 - 50,000 MX per month