Offer summary

Qualifications:

2+ years of experience with Amazon Web Services (AWS) is required., Experience in Linux and/or Windows Systems administration is necessary., Proficiency in scripting languages such as bash shell and Python is preferred., Strong problem-solving skills and a customer-oriented mindset are essential..

Key responsabilities:

Analyze customer requirements for software components, system availability, security, and performance.

Design and document cloud hosting systems, including capacity planning and network design.

Troubleshoot system hardware, software, networks, and operating systems to maintain performance.

Collaborate with project managers and technical teams to validate infrastructure deliverables and document technical hand-offs.

Job description

Metal Toad is an award-winning AWS Consulting Partner and AWS Managed Services provider company based in the USA. We help our customers with their cloud adoption by providing architecture, migration, optimization, machine learning, and even 24x7 support. We are a professional services firm providing services in software engineering and the cloud. We do Technical consulting, Programming & Quality Assurance, DevOps, Applications, UX, Product management, and Project management.

Metal Toad is a fully remote organization with all employees having the option to work from home. The candidate must be able to work between 8 AM and 5 PM Pacific Time (PST) from Monday through Friday.

Advanced to fluent proficiency in English is a must for our positions since it is the language we communicate at the company.

Job Description

The Cloud Engineer position at Metal Toad requires experience in designing and maintaining infrastructure for high-availability, scalable, enterprise-grade applications. You will be part of a talented team that works on mission-critical applications.

RESPONSIBILITIES

Planning

Analyzes customer requirements for software components, system availability, security, and performance
Designs and documents complete cloud hosting systems, including capacity planning software and instance type selection, allocation, and network design
Estimates costs of recommended system design
Builds systems by executing installation, configuration, and testing of cloud resources
Uses automation and configuration management to ensure repeatability and traceability of changes

Managed Services

Troubleshoots system hardware, software, networks, and operating systems
Protects integrity and security of systems by developing access controls and monitoring tools and provides written evaluation and recommendations for ongoing improvement
Maintains system performance through system monitoring and analysis, performance tuning, and planning for future growth
Designs and runs load and stress tests, documents outcomes, debugs infrastructure issues, and escalates documented application problems to the development team
Maintains internal systems and customer deployment documentation
Partners with project managers, technical consultants, software architects, and developers to validate infrastructure deliverables against the requirements and document all technical hand-offs
Amazon Web Services (AWS) Experience
Respond to support tickets and incidents in a timely manner, corresponding to SLA commitments

Expertise

Contributes to the definition of best practices, operational policies, and procedures
Establishes, documents, and tests disaster recovery procedures, documents outcomes, and makes recommendations for ongoing improvement
Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations

QUALIFICATIONS

Read and agree to our Corporate Values Statement
Believe in the company mission: to help people
2+ years of experience with Amazon Web Services (AWS)
Additional experience with other cloud providers is a bonus
Experienced in Linux and/or Windows Systems administration (at least one required)
Scripting (bash shell and Python preferred, PowerShell acceptable)
Knowledge of TCP/IP networking and HTTP protocols
Experience with web accelerators, load balancers, reverse proxies, and CDNs
Problem solver and willing to work in an agile/fast-paced environment
Customer-oriented with good communication skills
Willing to participate in a 24/7 on-call rotation with approximately one shift per month, compensated