Prior work experience in a Property Management company, preferably California-based., Knowledge and experience in Accounts Receivable (A/R) processes., Proficient in using AppFolio and other relevant software tools., Strong English communication skills and attention to detail..
Key responsabilities:
Monitor tenants with outstanding balances and follow up via phone, text, or email.
Respond to tenant inquiries regarding rent payments and the Tenant Portal.
Collaborate with the Leasing team to facilitate move-ins for new tenants.
Assist in preparing notices and coordinating rent increases for tenants.
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Job Summary: We are in search of an Account Receivable (A/R) Specialist. The position requires a commitment of 40 hours per week. Salary will be further discussed during our quick call.
Job Title: Account Receivable Specialist
Location: Fully Remote (Work from home) Schedule: Full-time (40 hours per week) PST timezone
TASKS:
Monitor tenants with outstanding balances and follow up via phone call, text, or email
Respond to tenant inquiries regarding any concerns with rent payments, Tenant Portal, etc.
Collaborate with the Leasing team to facilitate move-ins for new tenants via AppFolio
Rent collection and monitoring
Reporting delinquencies to Rental Property Owners
Send rent reminders to tenants
Send Rent Due Notices to tenants and conduct follow-ups
Facilitate move-ins for new tenants via AppFolio
Assist in monitoring and coordinating rent increases for all rent-controlled and rent-stabilized units
Assist in preparing 3-Day Notices to Pay Rent or Quit for delinquent tenants
Assist in preparing rent increase calculation sheets and notices
Qualifications:
Prior work experience in a Property Management company (California-based company, if possible)
Prior knowledge and experience in Accounts Receivable (A/R) processes
Proficient in using AppFolio (property management software) and tools
Strong English communication and writing skills
Tech-savvy, fast-learner
Organized and has strong attention to detail
Customer-service oriented
TOOLS you should be familiar with:
AppFolio Property Management Software - Must be proficient
Google (Gmail, Sheets, Docs, Drive, etc.)
C.A.R form
DocuSign
Microsoft Office suite (Excel, Word, PPT)
For more information, you can message us directly at
HR@selectvirtual.com.
You can also visit us at
www.selectvirtual.ph.
Required profile
Experience
Industry :
Professional Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.