Offer summary

Qualifications:

Strong communication skills, both verbal and written., Experience in hospitality or customer service roles is preferred., Ability to provide personalized recommendations based on client preferences., Familiarity with booking systems and hospitality trends..

Key responsabilities:

Assist clients with travel bookings, reservations, and transportation services.

Provide personalized advice and recommendations to enhance client experiences.

Communicate with clients through various channels to address inquiries and resolve issues.

Coordinate with vendors to secure reservations and manage booking details.

Job description

Are you a hospitality enthusiast with a knack for providing exceptional service? Here's an exciting opportunity for you! We're seeking Virtual Hospitality Professionals to join our team. In this role, you'll have the chance to leverage your hospitality expertise to deliver top-notch service to clients from the comfort of your own home.

As a Virtual Hospitality Professional, you'll play a crucial role in ensuring the satisfaction and comfort of our clients. Whether it's assisting with travel bookings, managing reservations, or providing personalized recommendations, you'll be the friendly voice and expert advisor guiding clients through their hospitality experiences.-rate.

This position offers a commission structure, providing you with the opportunity to earn based on your performance and dedication. With earning potential, you'll be rewarded for your ability to exceed client expectations and enhance their hospitality experiences.

Requirements

Assist clients with their hospitality needs, including booking accommodation, making restaurant reservations, and arranging transportation services.
Provide personalized recommendations and advice to clients based on their preferences, interests, and budget.
Communicate with clients via phone, email, and online chat to address inquiries, resolve issues, and ensure a seamless booking process.
Coordinate with hospitality vendors and suppliers to secure reservations, negotiate rates, and confirm bookings for clients.
Stay updated on hospitality trends, industry developments, and destination-specific information to provide accurate and up-to-date guidance to clients.
Maintain detailed records of client interactions, preferences, and booking details to ensure personalized service and follow-up.
Handle payment processing, invoicing, and billing procedures in accordance with company policies and procedures.
Collaborate with team members to optimize workflows, improve efficiency, and enhance the overall customer experience.

Benefits