Care Branch Manager

Premier Community is one of the largest and most trusted home care providers in the East Midlands, with over 28 years of experience delivering high-quality, person-centered care. We are a family-run business committed to supporting individuals in maintaining their independence through expert home care services and mobility solutions.

As we continue to grow, we are looking for an experienced Care Branch Manager to oversee our home care operations in Carlton, Nottingham. This role is ideal for an experienced care professional with a Registered Manager background, who is passionate about delivering outstanding care while driving business growth.

As the Care Branch Manager, you will be responsible for the overall management of our Carlton branch, focusing on the delivery and growth of high-quality domiciliary care services. You will lead a dedicated care team, ensure compliance with CQC regulations, and drive the development of private care services in the area.

This is a hands-on leadership role that requires a strong understanding of home care operations, regulatory requirements, and business development.

Key Responsibilities:

• Lead and manage the daily operations of home care services, ensuring high standards of care delivery.
• Ensure full compliance with CQC regulations and internal quality standards.
• Conduct assessments, care planning, and reviews to support new and existing private clients.
• Oversee safeguarding, risk management, and incident handling, maintaining a culture of safety and quality.
• Provide leadership and ongoing support to care staff, ensuring professional development and training.
• Drive the growth of our private home care services, increasing local awareness and engagement.
• Develop relationships with key stakeholders (e.g., healthcare professionals, discharge teams, and community groups).
• Monitor performance metrics and financial targets, ensuring sustainability and growth.
• Provide locality support to the retail mobility store and line management of store supervisor
• Manage and support care coordinators, team leaders, and frontline care staff to deliver outstanding service.
• Promote a positive, inclusive, and motivated team culture within the branch.
• Work collaboratively with senior management to drive continuous improvement and innovation in service delivery
  
  

Requirements

What we are looking for:

• Experience as a Registered Manager, Care Branch Manager, or Care Coordinator within a domiciliary care setting.
• Strong knowledge of CQC regulations, compliance, and governance in home care.
• A track record of growing and developing a care service, particularly within the private care sector.
• Excellent leadership and team management skills, with the ability to inspire and motivate staff.
• A customer-focused and compassionate approach, ensuring person-centered care delivery. Strong business acumen, with experience in developing services, increasing revenue, and managing budgets.
• Ability to build strong relationships with clients, families, and external stakeholders.
• Level 5 Diploma in Leadership for Health & Social Care (or working towards it) is desirable.
  
  

Benefits

Benefits:

Here at Premier Community, we want to support staff that feel happy and part of the team. We will offer.

• Starting salary – 35k P/A
• A rewarding leadership role where you can directly impact people’s lives.
• Competitive salary with performance-based incentives.
• Support in professional development and career progression.
• A family-run, well-established company with a strong reputation in the community.
• The opportunity to be part of a growing and forward-thinking care organisation.
  
  

Job Types: Full-time, Permanent

Pay: From £35,000.00 per year