Client Services Manager, Partnerships and Sponsorships

CLIENT SERVICES MANAGER, Partnerships and Sponsorships

Level: Manager

About LOVB (League One Volleyball)

League One Volleyball (LOVB) is reimagining women's sports. Launched in 2019, our company is a mission-led sports performance, training and media enterprise that will change the game of volleyball in the USA and empower new generations of female athletes.

It is a groundbreaking time for volleyball in the US with our historic triple Olympic Gold medals in Women's Indoor, Beach and Sitting Volleyball. Volleyball is already the #1 most played girls' youth sport. There are 38M current and former players today. Of major sports, it's the only one that is women-first (~90% of players are female). But the volleyball market has been almost entirely missed by traditional sports investors, brands and media.

LOVB will capture this opportunity by creating a strong club business and from that built-in audience and fandom create the best Pro League in the world and use a digital media platform that will connect all aspects of LOVB. This community-up approach will drive participation and fandom, while enabling greater empowerment for girls and young women living this amazing sport.

The Role

We are seeking a dynamic Client Services Manager, Partnerships and Sponsorships to join our team, where you’ll be instrumental in

the implementation and overall execution of our strategic partnerships. You will own the processes, tools and policies to ensure partnership objectives are met.

Essential Duties And Responsibilities

• Overall management of the internal sales execution process and assigning/managing the fulfillment with your team of Client Services coordinators.
• Managing client relationships and overseeing the integration/execution of partnership strategies.
• Owning research and analytics of asset sheet/impressions/CPM/Values and ensuring each accurately reflects partnership value.
• Creatively working with internal teams to create new custom opportunities for partnerships and providing those to the Partnership Sales Team.
• Conducting analysis and ongoing monitoring, and internal reporting, of industry trends, market conditions, activities and data to ensure plans are effective, and KPIs and revenue targets are realistic.
• Develop a scalable internal process for formalizing partnerships.
• Own the CRM dashboard and account accuracy for transparent reporting to management.
• Continue to evolve partnership reporting, performance, and client workbooks to ensure a smooth communication process with clients.
• Assist Head of Partnerships with organizing, planning and execution of partner summits.
• Proactively audit key partnership elements and ensure they are running properly
• Manage and delegate tasks to a team of 1-3 client service specialists.
• Travel to venues to ensure proper execution of deliverable elements and engage in partner hospitality efforts.
  
  

Education And Experience

• 5+ years experience in partnerships and sponsorships with established relationships.
• Prior experience in the sports, media or entertainment industry highly desired.
• Bachelor’s degree required.
  
  

Required Skills/Abilities

• Proven track record in partnership or client management, exceptional customer service skills and ability to develop opportunities into successful collaborations.
• Strong sponsorship awareness with the ability to identify and develop opportunities.
• Strong organizational skills with the ability to create processes and procedures that ensure success.
• Project / program management in fast-paced environment
• Adept at all MS Office and Google suite products - ability to create presentations and proposals.
• Excellent administrator and highly organized
• Excellent communication skills
  
  

Behavioral Competencies

• A clear and friendly communication style with strong listening skills, both written and verbal
• Must be positive, proactive, think outside the box, and an organized team player.
• Ability to think strategically.
• Creative and innovative as it pertains to maximizing revenue opportunities.
• Ability to work independently with minimal supervision, as well as the ability to collaborate closely with a team that is distributed remotely.
• Ability to handle sensitive information with complete confidentiality.
• Ability to work in a fast-paced environment, prioritize appropriately and handle multiple tasks simultaneously with minimal guidance.
• High degree of flexibility and ready to learn as we are a startup, so things are always evolving.
• You’re not just capable of, but excited about learning new systems and skills, and improving existing systems.
  
  

Location:

• Our ideal candidate will work remotely from one of our LOVB Pro Cities (Atlanta, Austin, Houston, Madison, Omaha, Salt Lake).
• Intermittent travel may be required.
  
  

Compensation & Benefits

Working with the world's best volleyball company isn't enough? Seriously though, we offer a truly competitive compensation package, plus choices with medical, dental and vision coverage, as well as flexible spending accounts, life insurance and 401(k). And to top it off: remote, flexible work with unlimited time off.

The annual base salary for this role is $85,000-95,000, plus our comprehensive benefits package. Actual compensation to the successful candidate may vary from posted hiring range based on geographic location, work experience, education and/or skill level, among other things.

LOVB is an equal opportunity employer and welcomes everyone to our team.