Offer summary

Qualifications:

High school diploma or equivalent required., Previous experience in customer service is essential., Strong communication and organizational skills are necessary., Computer literate in Microsoft Office, internet, and CRMs..

Key responsabilities:

Answer phone and email inquiries and resolve customer concerns.

Provide customers with product and service information.

Fulfill requests and enter new customer information accurately.

Follow up on customer calls and escalate unresolved problems as needed.

Job description

ASEA is looking for a talented and enthusiastic French & English-speaking Call Center Representative to join our team. ASEA, a global leader in cellular health, is dedicated to providing a sustainable lifestyle by delivering high-quality health products through a direct-selling distribution model. ASEA offers first-to-market products that affect health at the genetic level. We're regularly included on Utah's Best Places to Work and have a tight knit team that works hard and plays hard. This position is a fully remote position that works closely with our corporate office and supports associates in their respective market.

Summary

The Call Center Representative assists ASEA associates and customers on inbound and outbound phone calls. This position will resolve problems, answer inquiries, and act as an information source for associates in Hungarian, English, and French.

WORKING SCHEDULE

40 hours per week
Fully remote, virtual training and communication daily
8am-4pm
Pay: 500,000 - 600,000 HUF before taxes and deductions

Responsibilities

Answer phone and email inquiries and resolve concerns by clarifying root problems, researching answers, providing information, and exploring alternative solutions.
Provide customers with product and service information.
Fulfill requests, complete transactions, and enter new customer information into the system accurately.
Follow up to customer calls and escalate unresolved problems where necessary.
Update job knowledge by participating in training and educational opportunities.
Work as an integral part of the call center team.
Follow all call documentation requirements.
Other duties as assigned.

Qualifications

High school diploma or equivalent.
Czech, Norwegian, Romanian, Swedish, Italian, or German language a plus!
Previous experience in customer service.
Experience with Direct Sales or Network Marketing industry strongly preferred.
Strong communication and organizational skills.
Able to work independently and be an adapt problem solver.
Friendly, flexible, dependable, and professional.
Great attention to detail and ability to multitask.
Computer literate in Microsoft Office, internet, and CRMs.
Ability to navigate virtual platforms.

If you'd like to be part of a great team, are ready to take on a challenge and make a difference within our company, apply today. We offer a competitive wage, recognition programs, and a great team!

Salary: $500000 - $600000 per month

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