Senior Director – Manufacturing and Quality – L&D Center of Excellence

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing, and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

The Senior Director – Center of Excellence (CoE) will provide strategic direction and operational consistency for the Learning & Development (L&D) organization supporting Global Manufacturing & Quality (M&Q) sites and functions. The role is to strategically enhance and streamline learning operations, enabling L&D professionals to support global manufacturing and quality teams to be effectively trained, compliant with quality standards, and equipped with the necessary skills to drive operational excellence. The position has a global scope in support of all manufacturing and quality employees who operate in accordance with Lilly quality systems. This is an essential component of making medicine with confidence and is fundamental to maintaining compliance in ongoing M&Q operations.

Are you a transformative leader with a passion for Learning & Development? If you thrive in a global role where you can drive strategic direction and operational excellence, consider joining the Lilly team!

Learning Processes and Technology:

• Develop and implement streamlined learning processes that leverage cutting-edge technology and data analytics to enhance training effectiveness.
• Identify best practices in learning methodologies and integrate them into the training framework to foster a culture of continuous improvement.
• Develop targeted solutions that address specific challenges and enhance overall team performance.
• Explore and recommend enhancements to processes and systems based on organization demands and product enhancements using industry trends and benchmarking.

Learning Programs:

• Lead the L&D strategy for all sites, including new sites and site expansions to ensure sites are fully operational on time without delays, and with no risk to compliance or safety. This includes establishing the L&D organization, recruiting, onboarding key training roles, and implementing policies, procedures and governance structures to support a compliant and effective learning framework.
• Own the MQ onboarding program to ensure new hires are seamlessly integrated into the MQ culture and operational practices.
• Create engaging onboarding materials and experiences that promote understanding of MQ values, policies, and procedures.
• Ensure training programs, curricula, and qualification processes are instituted to build workforce capability and operational readiness in alignment with GMP and regulatory requirements.

Cross-Functional Partnerships:

• Partner with MQLD Functional Leader and MQLD Site Leaders to drive global functional integration among the global M&Q sites and to streamline processes and training.
• Partner with Global Quality Systems to define the curricula architecture global standard to enable performance transparency and learning effectiveness measurement.
• Collaborate with Global Learning Solutions to define and manage technology components needed for training, including system interfaces for positive user experiences.
• Partner with HR and Tech@Lilly to facilitate integration of learning systems with other HR systems and systems of work to improve the learner experience.
• Communicate with the Lilly Global Learning Services organization and outsourced Learning Services partner, represent M&Q L&D in appropriate cross-functional governance forums.

GMQ Learning Operations:

• Own and deliver on the ways to work in MQLD.
• Use data analytics to measure the effectiveness of learning and identify areas for improvement.
• Regularly review learning outcomes and feedback to refine and optimize learning initiatives, ensuring alignment with organizational goals.

Basic Requirements:

• Education: Bachelor’s degree minimum.
• Experience: Minimum of 5 years of experience in a GMP environment, learning and development, or a related field with at least 5 years in a leadership role overseeing teams and strategic initiatives. Demonstrated leadership experience required, with a proven ability to guide teams, drive strategic initiatives, and influence organizational outcomes.
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.

Additional Skills/Preferences:

• Master’s degree preferred, in Adult Learning, Instructional Systems Technology, Performance Technology, Human Resources, or related experience/education.
• Experience working in a GMP-regulated environment (strongly preferred).
• Ability to lead and influence others at all levels, with and without authority, particularly on broad and complex issues.
• Ability to work cross-functionally, cross-culturally, and with individuals at all levels across a matrixed organization.
• Ability to think strategically, successfully navigate ambiguity and complexity, solve problems, and execute.
• Ability to effectively partner globally.
• Change management experience with the ability to drive transformation.
• Excellent communication and project management skills.
• Strong business insight.
• Ability to perform data analysis and construct meaningful insights that drive decisions and strategic plans.
• Human Performance Improvement (HPI) Certification.

Additional Information:

• Travel %: Up to ~25%.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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